Senior Infrastructure Engineer - 3rd Line & Upgrades

Proman; Blackburn; Presencial; GBP 65.000 - 85.000; Jornada completa

Descripción de la vacante

Proman is seeking a Senior Infrastructure Engineer to join its UK IT team. You will own and resolve complex 3rd line infrastructure issues, act as the escalation point, and lead infrastructure upgrade projects.

The role spans VMware, Azure, Microsoft 365, Intune, Active Directory, Meraki, Cisco, Veeam and related technologies. You’ll perform root-cause analysis, drive improvements, and collaborate with suppliers and the internal development team.

Formación

• Solid background in infrastructure and troubleshooting across servers, networking and Microsoft technologies.
• Ability to take ownership: investigate problems, make recommendations and see through to resolution.
• Strong infrastructure fundamentals and experience at a 3rd Line / Senior Infrastructure Engineer level.
• Experience delivering infrastructure upgrades, migrations or improvement projects.

Responsabilidades

• Pick up and resolve complex 3rd Line infrastructure issues.
• Act as the technical escalation point for the support team.
• Get to the root cause of problems and implement lasting fixes, not quick workarounds.
• Lead and deliver infrastructure improvement projects.

Conocimientos

3rd line escalation

Ownership

Problem solving

Infrastructure upgrades

Team collaboration

Herramientas

VMware

Azure

Microsoft 365

Intune

Active Directory

Meraki

Cisco

Veeam

Sophos

SAN

SD-WAN

Descripción del empleo

Proman is seeking a Senior Infrastructure Engineer to join its UK IT team. You will own and resolve complex 3rd line infrastructure issues, act as the escalation point, and lead infrastructure upgrade projects.

The role spans VMware, Azure, Microsoft 365, Intune, Active Directory, Meraki, Cisco, Veeam and related technologies. You’ll perform root-cause analysis, drive improvements, and collaborate with suppliers and the internal development team.