Senior 3rd Line Infrastructure Engineer - Hybrid

Akkodis; Hatfield, East Midlands, Nottingham; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

Modis is seeking a Third Line Infrastructure Engineer to join our enterprise team in the UK. The role covers complex Windows-based infrastructure, Active Directory, VMware, and cloud technologies in a regulated enterprise environment.

You will own and resolve advanced incidents and contribute to critical infrastructure projects. You'll work across hybrid on-premises and cloud environments, collaborating with senior engineers and stakeholders to ensure security, availability and performance of

Qualifications

• Experience in a 3rd Line Infrastructure or Senior Support role.
• Strong troubleshooting and analytical skills.
• Ability to work independently and manage complex technical challenges.

Responsibilities

• Provide expert 3rd Line support across enterprise Windows environments.
• Diagnose and resolve complex infrastructure issues.
• Design, implement and support Windows-based infrastructure solutions.
• Support project delivery, upgrades and technical change activity.
• Contribute to service improvement and infrastructure optimisation initiatives.
• Produce and maintain technical documentation.
• Collaborate with customers, internal teams and stakeholders.
• Participate in an on-call rota supporting critical services when required.

Skills

3rd Line support

Windows Server

Active Directory

Azure AD/Entra ID

VMware/Virtualisation

Exchange/Microsoft Collaboration

PowerShell Scripting

Networking fundamentals

Job description

Modis is seeking a Third Line Infrastructure Engineer to join our enterprise team in the UK. The role covers complex Windows-based infrastructure, Active Directory, VMware, and cloud technologies in a regulated enterprise environment.

You will own and resolve advanced incidents and contribute to critical infrastructure projects. You'll work across hybrid on-premises and cloud environments, collaborating with senior engineers and stakeholders to ensure security, availability and performance of