Senior HR Advisor: ER & Investigations

Winner Recruitment; West Midlands; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Onsite parking

25 days holiday + Bank holidays

Job summary

Winner Recruitment is seeking an experienced HR Advisor to join an established team delivering a broad range of HR services to diverse clients. You will provide practical HR guidance, manage employee relations issues, and implement robust processes across multiple sites.

A professional telephone manner and strong MS Office skills are essential. The role is office-based with occasional on-site client support and travel to local locations.

Qualifications

• Proven experience in providing HR Advice.
• Experience of managing ER issues and advising, coaching and influencing managers.
• Advanced knowledge of Microsoft Office; specifically Word, Excel and PowerPoint.
• A confident and professional telephone manner.
• Experience of implementing strong systems and administration processes.
• Level 3 or 5 CIPD qualification or working towards.

Responsibilities

• Be a point of contact for queries received in the office, either HR related or general enquiries.
• Managing an active and ever-changing employee relations caseload.
• Administer HR documents such as policies and procedures, recruitment administration, contracts of employment, producing letters relating to formal proceedings and general correspondence.
• Offer support and advice to our clients in managing sickness absence and/or holding first stage formal/informal meetings.
• Conduct investigations into grievances, disciplinary or capability cases and produce reports and recommendations for next steps.
• Attendance at hearings may be required to present investigation findings or provide advice to panel members on process.
• Ensure all arrangements for formal hearings/proceedings are completed, including room planning, scheduling and sending invites, producing packs and letters.
• Ensure that relevant HR databases, client records, systems or processes are set up and maintained with accurate information and effective procedures.
• Although predominantly office based, there will be a requirement to support clients on site, so must be prepared to travel locally.
• Provide general office administration support as required by the business to ensure day to day operations run smoothly.

Skills

HR Advice

ER Management

Coaching

Microsoft Office

Telephone manner

Policies & procedures

Education

CIPD Level 3/5

Tools

HR Databases

Job description

Winner Recruitment is seeking an experienced HR Advisor to join an established team delivering a broad range of HR services to diverse clients. You will provide practical HR guidance, manage employee relations issues, and implement robust processes across multiple sites.

A professional telephone manner and strong MS Office skills are essential. The role is office-based with occasional on-site client support and travel to local locations.