HR Advisor

Winner Recruitment; West Midlands; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Onsite parking

25 days holiday + Bank holidays

Job summary

Winner Recruitment is seeking an experienced HR Advisor to join an established team delivering a broad range of HR services to diverse clients. You will provide practical HR guidance, manage employee relations issues, and implement robust processes across multiple sites.

A professional telephone manner and strong MS Office skills are essential. The role is office-based with occasional on-site client support and travel to local locations.

Qualifications

• Proven experience in providing HR Advice.
• Experience of managing ER issues and advising, coaching and influencing managers.
• Advanced knowledge of Microsoft Office; specifically Word, Excel and PowerPoint.
• A confident and professional telephone manner.
• Experience of implementing strong systems and administration processes.
• Level 3 or 5 CIPD qualification or working towards.

Responsibilities

• Be a point of contact for queries received in the office, either HR related or general enquiries.
• Managing an active and ever-changing employee relations caseload.
• Administer HR documents such as policies and procedures, recruitment administration, contracts of employment, producing letters relating to formal proceedings and general correspondence.
• Offer support and advice to our clients in managing sickness absence and/or holding first stage formal/informal meetings.
• Conduct investigations into grievances, disciplinary or capability cases and produce reports and recommendations for next steps.
• Attendance at hearings may be required to present investigation findings or provide advice to panel members on process.
• Ensure all arrangements for formal hearings/proceedings are completed, including room planning, scheduling and sending invites, producing packs and letters.
• Ensure that relevant HR databases, client records, systems or processes are set up and maintained with accurate information and effective procedures.
• Although predominantly office based, there will be a requirement to support clients on site, so must be prepared to travel locally.
• Provide general office administration support as required by the business to ensure day to day operations run smoothly.

Skills

HR Advice

ER Management

Coaching

Microsoft Office

Telephone manner

Policies & procedures

Education

CIPD Level 3/5

Tools

HR Databases

Job description

My client is seeking an experienced HR Advisor to join an established team of HR professionals offering a wide range of HR services to a variety of businesses across different sectors and industries.

Joining a dynamic team in delivering high quality, business focused, HR services to our existing clients. Commercially minded, confident in delivering advice in difficult situations and able to work independently to set up and manage effective systems to ensure an efficient service is delivered to all clients.

Duties:

• Be a point of contact for queries received in the office, either HR related or general enquiries.
• Managing an active and ever-changing employee relations caseload.
• Administer HR documents such as policies and procedures, recruitment administration, contracts of employment, producing letters relating to formal proceedings and general correspondence.
• Offer support and advice to our clients in managing sickness absence and/or holding first stage formal/informal meetings. This may include holding meetings on behalf of our clients and producing the necessary paperwork.
• Conduct investigations into grievances, disciplinary or capability cases and produce reports and recommendations for next steps.
• Attendance at hearings may be required to present investigation findings or provide advice to panel members on process.
• Ensure all arrangements for formal hearings/proceedings are completed, including room planning, scheduling and sending invites, producing packs and letters.
• Ensure that relevant HR databases, client records, systems or processes are set up and maintained with accurate information and effective procedures.
• Although predominantly office based, there will be a requirement to support clients on site, so must be prepared to travel locally.
• Provide general office administration support as required by the business to ensure day to day operations run smoothly.

Experience required:

• Proven experience in providing HR Advice
• Experience of managing ER issues and advising, coaching and influencing managers
• Advanced knowledge of Microsoft Office; specifically Word, Excel and PowerPoint
• A confident and professional telephone manner
• Experience of implementing strong systems and administration processes
• Level 3 or 5 CIPD qualification or working towards

Health & safety notes:

• Monday to Friday 9 - 5pm (This is a fully office based role)
• Onsite car parking
• 25 days holiday + Bank holidays

Salary - £35,000