Senior Housing Options Lead: Supervision & Prevention

Insight Executive Group; Northampton; On-site; GBP 35,000 - 48,000; Full time

Job summary

Insight Executive Group in Northampton is seeking an experienced Senior Housing Options Advisor to join a busy Housing Options and Homelessness Prevention Service on behalf of our client. The role is office-based, four days per week, and includes supervising a team, overseeing housing advice, homelessness assessments and prevention work.

You will manage a small caseload of complex homelessness cases, support staff development and collaborate with partner agencies to deliver effective housing

Qualifications

• Strong knowledge of homelessness legislation, housing advice and homelessness prevention.
• Experience supporting or supervising housing professionals, managing complex cases and working with partner agencies.

Responsibilities

• Oversee the day-to-day operation of triage and casework services, ensuring high-quality and legally compliant service delivery.
• Line manage, supervise and support a team of Housing Options Advisers.
• Provide specialist advice and guidance on complex homelessness cases.
• Allocate and monitor workloads, ensuring cases are managed effectively and efficiently.
• Manage a small personal caseload of complex cases, including those requiring safeguarding or multi-agency intervention.
• Support staff training, mentoring and professional development.
• Monitor team performance against KPIs and service targets.
• Work collaboratively with internal teams and external agencies to prevent and relieve homelessness.
• Support budget monitoring and identify opportunities for service improvement.
• Deputise for Team Leaders and provide cover for other Senior Housing Options Advisers when required.

Skills

Leadership

Communication

Problem-solving

Organisational skills

Job description

Insight Executive Group in Northampton is seeking an experienced Senior Housing Options Advisor to join a busy Housing Options and Homelessness Prevention Service on behalf of our client. The role is office-based, four days per week, and includes supervising a team, overseeing housing advice, homelessness assessments and prevention work.

You will manage a small caseload of complex homelessness cases, support staff development and collaborate with partner agencies to deliver effective housing