Senior Housing Options Lead Hybrid Homelessness Prevention

4Recruitment Services Ltd; Kettering; Hybrid; GBP 47,000 - 67,000; Full time

Job summary

North Northamptonshire Council is seeking an experienced Senior Housing Options Officer to support the Housing Advice & Options and Single Homelessness Services.

You will supervise a team of Housing Options Advisors, oversee complex homelessness cases and ensure delivery of high-quality, legally compliant housing advice and homelessness prevention services. The role is full-time with a hybrid working pattern: four days onsite and one day remote.

Qualifications

• Experience supervising a team of Housing Options Advisors.
• Able to oversee complex homelessness cases and provide guidance.
• Ensure services comply with legislation and statutory guidance.

Responsibilities

• Supervise, manage and support a team of 6–8 Housing Options Advisors.
• Oversee daily triage and casework operations, ensuring effective and timely service delivery.
• Provide guidance on complex homelessness cases and challenging decisions.
• Manage a small personal caseload of complex cases requiring multi‑agency intervention or safeguarding.
• Allocate cases, monitor workloads and ensure appropriate case progression.
• Support staff training, mentoring, supervision and professional development.
• Ensure homelessness assessments, prevention and relief duties comply with legislation and statutory guidance.

Job description

North Northamptonshire Council is seeking an experienced Senior Housing Options Officer to support the Housing Advice & Options and Single Homelessness Services.

You will supervise a team of Housing Options Advisors, oversee complex homelessness cases and ensure delivery of high-quality, legally compliant housing advice and homelessness prevention services. The role is full-time with a hybrid working pattern: four days onsite and one day remote.