Senior Home Care Service Manager | Compliance & Growth

Real Life Options Group; Shrewsbury; On-site; GBP 32,000 - 39,000; Full time

Job summary

Real Life Options Group is seeking an experienced Registered Service Manager to lead Affinity Home Care in Shrewsbury. The role focuses on delivering high-quality, person-centred care, ensuring regulatory compliance, and developing a capable care team.

You will oversee daily operations, uphold Care Quality Commission standards, and drive continuous improvement across the service while building strong relationships with families, local authorities, and partners.

Qualifications

• NVQ Level 5 in Care and Management.

Responsibilities

• Oversee the day-to-day management of the service.
• Ensure compliance with Care Quality Commission, and statutory requirements.
• Lead, support, and develop care and office staff.
• Monitor service quality through audits, reviews, and continuous improvement initiatives.
• Build positive relationships with service users, families, local authorities, and other stakeholders.
• Support business growth and service development opportunities.

Skills

People management

Regulatory compliance

Stakeholder engagement

Quality improvement

Education

NVQ Level 5 in Care and Management

Job description

Real Life Options Group is seeking an experienced Registered Service Manager to lead Affinity Home Care in Shrewsbury. The role focuses on delivering high-quality, person-centred care, ensuring regulatory compliance, and developing a capable care team.

You will oversee daily operations, uphold Care Quality Commission standards, and drive continuous improvement across the service while building strong relationships with families, local authorities, and partners.