Senior HGV Workshop Administrator - Stockton

DAF Dealer Network; Stockton CP; Remote; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Training opportunities

22 days holiday rising to 25 after 5 y

Pension

Death in Service Life Insurance Scheme

Cycle to work scheme

Employee Assistance Program

Job summary

Ford and Slater in Stockton is seeking a Senior HGV Workshop Administrator to join our DAF dealership team. The role blends workshop coordination with frontline service reception, ensuring smooth daily operations for technicians and customers.

You will plan schedules, book vehicle inspections, process job cards and handle general admin. A UK driving licence is preferred and a commitment to accuracy, communication and IT skills will help you succeed.

Qualifications

• Experience as an Administrator in HGV/CV/LGV/PSV sectors, ideally in a main dealer environment.
• Basic technical knowledge to converse with technicians and customers.
• Confident and articulate communicator with strong organisational skills.

Responsibilities

• Create workshop schedules in conjunction with the Workshop Controller.
• Plan vehicle inspection bookings for O licence compliance.
• Process job cards.
• General administration duties for Workshop/Service operations.
• Front of house on Service Reception to meet and greet when required.
• Handle incoming calls/enquiries from customers.
• Maintain files in line with company and legal requirements.

Skills

Administrative experience

Technical knowledge

People skills

IT skills

Full UK driving licence

Tools

Excel

Word

Job description

Senior HGV Workshop Administrator - Stockton

Senior HGV Workshop Administrator

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Senior HGV Workshop Administrator in our fantastic DAF Dealership in Stockton.

As a Senior HGV Workshop Administrator, we can offer you:

• A salary of up to £36,000 (depending on your experience as a Workshop Administrator)
• Excellent DAF Senior HGV Workshop Administrator Training & Development opportunities – in house and manufacturer’s
• 22 days holiday (plus statutory), rising to 25 days (plus statutory) after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Senior HGV Workshop Administrator:

• You will have previous experience as a Administrator working within the HGV, Commercial Vehicle, LGV, PSV, Heavy Plant or Car sectors (ideally in a Main Dealer environment).
• A basic level of Technical knowledge to enable you to converse with Technicians and Customers.
• Be a confident people person. Happy dealing with individuals, organisations and businesses at all levels.
• Have an eye for detail with excellent organisational, administration and IT skills (Excel, Word etc.).
• Full UK driving licence (preferred).

The Senior HGV Workshop Administrator role & responsibilities include (but not limited to):

• Create workshop schedules in conjunction with the Workshop Controller.
• Plan vehicle inspection bookings for O licence compliance.
• Process job cards.
• General administration duties as required in the day to day operation of the Workshop / Service department.
• Front of house working on the Service Reception to meet and greet when required.
• Handle incoming calls / enquiries from new and existing customers.
• Maintain files in line with company and legal requirements.

Working: 45 hours per week, Monday to Friday 8:30am – 6pm (30 minute unpaid break each day) and 1 in 3 Saturday mornings (paid as standard overtime)

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.