Senior Group Travel & Events Specialist

Ita-Group-Inc; Wakefield; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Ita-Group-Inc in Wakefield, UK is seeking a Business Travel Consultant to join our events-focused travel team. You will support planning and execution of group air travel, coordinating flights for meetings, incentives, and large-scale events, and working with UK and US colleagues.

The role is hands-on, fast-paced, and highly collaborative, requiring ticketing, problem-solving, and excellent communication as you manage itineraries, respond to travellers, and ensure compliance with travel policies.

Qualifications

• Experience in business travel ticketing and reissue for multiple airlines.
• Solid experience with GDS systems (Galileo).
• Highly organized and detail-oriented.
• Proficient with Outlook, Word, Excel, PowerPoint, and Google Docs.
• Excellent written communication via email and Teams.

Responsibilities

• Oversee day-to-day operations of the ticketing department, ensuring accuracy, efficiency and service standards.
• Research and share flight options, pricing, and schedules.
• Book and ticket flights through GDS, managing ticketing queues and deadlines.
• Communicate with participants to share itineraries and answer travel questions.
• Track and help manage program budgets and travel details.
• Ensure compliance with travel policies and provider rules.
• Partner with internal teams such as Event Managers, Travel Directors, Accounting.
• Help resolve travel issues (delays, changes, cancellations).
• Navigate airline systems and internal tools.

Skills

Ticketing

GDS Galileo

Travel planning

Communication

Office suite

Tools

Galileo

Job description

Ita-Group-Inc in Wakefield, UK is seeking a Business Travel Consultant to join our events-focused travel team. You will support planning and execution of group air travel, coordinating flights for meetings, incentives, and large-scale events, and working with UK and US colleagues.

The role is hands-on, fast-paced, and highly collaborative, requiring ticketing, problem-solving, and excellent communication as you manage itineraries, respond to travellers, and ensure compliance with travel policies.