Senior Inbound Groups Executive

Travel Trade Recruitment; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Travel Trade Recruitment is seeking a Senior Inbound Groups Executive to lead the planning and execution of group travel programs across the UK, Scotland, and Ireland. You will build strong client relationships, tailor itineraries, and work closely with suppliers and the operations team to deliver exceptional experiences.

In this role, you will manage quotes, pricing, and schedules, ensuring all details are accurately recorded in our systems, while staying responsive to client needs and market

Qualifications

• Fluent in English; a second European language is essential.
• Minimum 3 years of experience with UK & Ireland inbound groups.
• Strong knowledge of UK destinations, rates and market prices.
• Clear and concise written and verbal communication skills.
• Flexible to changing market needs and ideas.
• Excellent organizational skills and ability to meet deadlines.

Responsibilities

• Build professional relationships via networking and calls for groups to UK, Scotland and Ireland.
• Quote all groups for UK, Scotland and Ireland and ensure client needs are understood.
• Develop tailored itineraries based on client programs and offers; input in system with rates.
• Coordinate with operations to provide clear booking instructions and deadlines.
• Negotiate supplier terms to meet client and company conditions.
• Ensure timely invoicing and payments in line with timelines.
• Maintain organized records to enable coverage by colleagues when needed.
• Proactively identify opportunities and potential wins for clients.

Skills

English fluency

Second language

UK inbound experience

Quote preparation

Negotiation

Organization

Job description

We are looking for an enthusiastic and experienced Senior Inbound Groups Executive to join our team. This is an exciting opportunity for someone with a passion for travel, strong organisational skills and a commitment to delivering exceptional group experiences, who is ready to make a real impact within a dynamic and growing business. You will help create memorable travel experiences for groups from around the world, offering everything from tailor-made cultural and special-interest tours to immersive experiential programmes, series handling and our own guaranteed departures.

The Job

• Build professional relations via networking and calls, creating proactive opportunities to be considered for groups travelling to our destinations in the UK , Scotland and Ireland, quote all groups in Uk , Scotland and Ireland, making sure client's needs are clear.
• To build relationships and maintain a great working relationship with clients, suppliers and fellow team members. Success is in part individual drive and in part harmonious teamwork.
• Being pro-active and able to recognize potential key wins and to offer the most suitable products and prices for the specific potential client
• To assume all responsibility for your clients pending and confirmed groups along with the operation team.
• To create the technical itinerary based on the client program and on the offer, making sure all details are correctly inserted in the system with rates/budget required.
• To liaise with the operation team giving full and clear instructions on how to book all services required, asking for up-dates on placing and deadlines.
• To be able to book services when needed, participating to placement and itinerary adjustments based on availability of hotels and attractions.
• To understand supplier Contracts and able to negotiate terms and conditions, in order to match terms and conditions offered to the client.
• To send invoices to clients on time and ensure that all payments are made within time guidelines and always prior to the group's arrival.
• To liaise with accounts and make sure that terms and conditions for payment are respected both by client and from our part towards suppliers, as per agreements.
• To ensure all your files are kept in an organized manner that enables others to cover for you if the need arises.

Skills required

• Language skills: Fluency in English and a second European language (Italian, Spanish, Portuguese, French, German, Swedish, Danish, Norwegian) is essential, and a third language would be advantageous.
• Experience: a minimum of 3 years of experience in a UK and Ireland inbound operator in a group's role handling the groups visiting our destinations. Proven experience of preparing quotes and operating groups.
• Knowledge: Excellent knowledge of the UK as a destination. Excellent knowledge of rates and current market prices. Familiarity with use of Tourplan is a plus.
• Communication: the ability to be able to communicate clearly and concisely, both orally and in writing.
• Flexibility: to be able to adapt to changing situations, market requirements, and being open to new ideas.
• Organizational skills: great attention to detail and speed working under pressure. Ability to work in compliance with deadlines and prioritizing key concrete opportunities first.

The Package

• London based hybrid
• Salary dependent on experience