Senior Group & Event Sales Executive

Accor Hotels; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality company is seeking a Senior Group & Event Sales Executive for their London hotels. The role involves supporting the sales team, managing VIP bookings, and fostering client relationships. Ideal candidates will have experience in hotel sales and a knack for organization and problem-solving. Join a vibrant team that values creativity and collaboration while enjoying competitive benefits and opportunities for growth.

Benefits

25 days holidays plus bank holidays

Pension and life insurance

Health cash plan

Retail and hospitality perks

Free night at The Hoxton

Training and development opportunities

Extra time off to volunteer

Enhanced family leave

Annual diversity and inclusion events

Qualifications

• Experience in reactive sales within hotels or venues.
• Ability to build strong relationships and work at a fast pace.

Responsibilities

• Support sales team and handle VIP bookings.
• Develop client relationships and understand guest needs.
• Contribute to team culture and present updates in meetings.

Skills

Relationship Building

Organizational Skills

Problem Solving

Education

Hotel Management Experience

Tools

OPERA

Delphi

Job description

Company Description

We are currently looking for a Senior Group & Event Sales Executive to further strengthen our reactive sales team for The Hoxton London.

London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and most recently Shepherd’s Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether we’re reviving existing buildings or creating exciting new spaces.

Job Description

What you'll do...

• Support the Head of GME Sales and GME Sales Manager with project work & executing ad-hoc improvements across the four London hotels.
• Handle our higher value and VIP bookings with ease, making sure repeat clients are acknowledged and super impressed with their booking experience.
• Prioritise developing client relationships & work to truly understand guest needs, while creating & taking opportunities to develop repeat business.
• Have a great understanding of our sales cycle, ensuring that we are yielding strategically to hit our budgets across the cluster.
• Having a strong understanding of the events inbox process and leading on the strategic qualifying and distribution of all enquiries.
• Maintain sound understanding of revenue performance and budget figures, directing business to weaker need periods.
• Build strong relationships & communication with other Hoxton teams, championing positive collaboration with multiple areas of the Business.
• Actively contribute to a positive team culture and lead by example on your organisational skills.
• Keep your thinking cap on at all times, get creative when problem solving & don’t be afraid to challenge the norm – we want your fresh ideas!
• Attend and play part in M&E revenue meetings presenting key updates.
• Develop great product knowledge and use this to win business while supporting the rest of the team in keeping up to date on all things Hoxton.

Qualifications

What we're looking for...

• Experience working within reactive sales in groups or events within hotels or venues or private members clubs.
• Hotel and/or Groups experience is advantage.
• Experience of using a hotel CRM system such as OPERA and/or Delphi would be an advantage.
• A people person, great at building strong and lasting relationships
• You enjoy working at a fast pace, know how to stay organised and get the details right.
• You’re looking for a challenge and a place where you can be you (no clones in suits here).
• You’re not precious. We leave our egos at the door and help gets stuff done.

Additional Information

What’s in it for you…

• Competitive salary.
• 25 days holidays (plus bank holidays), pension, life insurance and eligibility to take part in company discretionary bonus scheme.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.