Senior Group & Event Sales Executive

Accor Hotels; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Group & Event Sales Executive to enhance their sales team. This role involves supporting sales initiatives, managing VIP bookings, and fostering client relationships to drive repeat business. The ideal candidate will thrive in a dynamic environment, showcasing excellent organizational skills and a creative approach to problem-solving. With a focus on collaboration and a positive team culture, this position offers a unique opportunity to contribute to a renowned hotel brand while enjoying a range of attractive perks and career growth opportunities.

Benefits

25 days holiday plus bank holidays

Health cash plan

Confidential support hotline

Free night at The Hoxton

Discounts across the Ennismore family

Annual free night at The Hoxton

Training programs for skill development

Enhanced family leave options

Regular team events

Diversity and inclusion activities

Qualifications

• Experience in sales for groups or events within hotels or venues.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Support the Head of GME Sales with project work and improvements.
• Handle higher value bookings and develop client relationships.
• Monitor revenue performance and direct business to less busy periods.

Skills

Reactive sales experience

Relationship-building skills

Organizational skills

Problem-solving skills

Tools

OPERA

Delphi

Job description

Company Description

We are currently looking for a Senior Group & Event Sales Executive to further strengthen our reactive sales team for The Hoxton London.

London is where it all began for Hox, and our four sites—The Hoxton, Shoreditch, Holborn, Southwark, and most recently Shepherd’s Bush—embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighborhoods, our London hotels are packed with individual design vibes, whether reviving existing buildings or creating exciting new spaces.

Job Description

What you'll do...

• Support the Head of GME Sales and GME Sales Manager with project work and executing ad-hoc improvements across the four London hotels.
• Handle higher value and VIP bookings, ensuring repeat clients are acknowledged and impressed with their booking experience.
• Develop client relationships, understand guest needs, and identify opportunities to generate repeat business.
• Understand our sales cycle and strategically yield to meet budget targets across the cluster.
• Lead on the strategic qualification and distribution of enquiries, with a strong understanding of the events inbox process.
• Monitor revenue performance and budget figures, directing business to less busy periods.
• Build strong communication and relationships with other teams, promoting positive collaboration.
• Contribute to a positive team culture and demonstrate excellent organizational skills.
• Think creatively, problem-solve, and challenge norms with fresh ideas.
• Participate in M&E revenue meetings by presenting key updates.
• Develop product knowledge to support business wins and keep the team updated on Hoxton offerings.

Qualifications

What we're looking for...

• Experience in reactive sales for groups or events within hotels, venues, or private members clubs.
• Hotel and/or Groups experience is advantageous.
• Experience with hotel CRM systems such as OPERA or Delphi is a plus.
• Excellent relationship-building skills and a personable approach.
• Ability to work efficiently in a fast-paced environment, stay organized, and pay attention to detail.
• Seeking a challenge in a role that values individuality and authenticity.
• Team player who is pragmatic and results-oriented.

Additional Information

What’s in it for you…

• Competitive salary.
• 25 days holiday plus bank holidays, pension, life insurance, and discretionary bonus scheme eligibility.
• Health cash plan supporting physical and mental wellbeing.
• Confidential support hotline and mental health first aiders.
• Retail and hospitality perks through our partners.
• Free night at The Hoxton and a meal for two upon starting.
• Discounts across the Ennismore family for you and your loved ones.
• Annual free night at The Hoxton and milestone bonuses.
• Opportunities for career progression within a global family of brands.
• Training programs and learning academies for skill development.
• Additional leave for volunteering.
• Regular team events and celebrations.
• Enhanced family leave options.
• Diversity and inclusion activities and events.