Senior Funeral Director: Lead Teams & Compassionate Care

Life Services Group; Crawley; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Pension with contributions matched up

Funeral discounts for your family

Free online will with Farewill

My Staff Shop discounts

Employee Assistance Programme

Training and progression opportunities

Long Service Awards

Job summary

Life Services Group seeks a Senior Funeral Director to guide families with empathy and professionalism, delivering and overseeing services across multiple branches. You will lead a team of Funeral Directors and Service Operatives, managing rosters and training, and ensuring compliant, compassionate care.

You will build relationships with care homes and community groups, while driving a culture of high standards and respect for diverse faiths and traditions.

Qualifications

• Proven ability to lead a funeral team and coordinate complex funeral arrangements.
• Strong interpersonal skills to support families with empathy and professionalism.
• Knowledge of regulatory requirements and documentation for end-of-life services.
• Ability to manage rosters, training and performance reviews.

Responsibilities

• Lead and oversee funeral services and pre-service briefings.
• Manage and develop the team, including recruitment, onboarding, 1:1s and reviews.
• Ensure care standards, accurate records and regulatory compliance.
• Be on call and provide support to families day and night.
• Lead local marketing and community engagement efforts.

Skills

People leadership

Empathy

Communication

Regulatory compliance

Education

Dip.FD qualification

Job description

Life Services Group seeks a Senior Funeral Director to guide families with empathy and professionalism, delivering and overseeing services across multiple branches. You will lead a team of Funeral Directors and Service Operatives, managing rosters and training, and ensuring compliant, compassionate care.

You will build relationships with care homes and community groups, while driving a culture of high standards and respect for diverse faiths and traditions.