Senior Funeral Director - Lead Care & Community

Life Services Group; Newport; Ibrido; GBP 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave up to 22 days + holidays

4% matched pension

MyStaffShop employee rewards platform

24/7 Employee Assistance Programme

Training and development opportunities

On-site parking

Descrizione del lavoro

Dignity Funeral Directors, part of Life Services Group, in Newport is seeking an experienced Funeral Director. You will oversee funeral operations, ensuring every service is delivered to the highest standard while representing the Dignity brand in the local community and building trusted relationships.

You’ll lead teams, run pre-funeral briefings, guide families from initial meeting through to the funeral day and beyond, support aftercare and memorialisation, coordinate with arrangers and care

Competenze

• Experience leading funerals, working with the deceased, and supporting families.
• Full UK Driving Licence (essential).
• Strong working knowledge of funeral processes and the legal/regulatory framework that governs them.
• Excellent communication, leadership and organisational skills.
• Calm under pressure, with a respectful, compassionate approach to service.
• Physically capable of manual handling tasks, including coffin bearing.
• Able to work flexibly, including weekends and on-call.
• PC literate — Microsoft Office, Outlook and internal systems (training provided).

Mansioni

• Lead funeral services with professionalism and attention to detail.
• Run pre-funeral briefings to keep everything clear and well-coordinated.
• Take a consultative approach, helping families explore their options.
• Collaborate with arrangers, specialists, Funeral Directors and care teams, keeping the diary, resources and records on track.
• Assist with coffin preparation, handling of the deceased, and chapel duties where required.
• Mentor less experienced team members and take part in training and development.
• Build relationships with care homes, celebrants and local religious and ethnic groups to support community engagement.

Conoscenze

Experience leading funerals

Full UK Driving Licence

Funeral processes knowledge

Communication

Leadership

Organisational skills

Calm under pressure

Manual handling

Weekend/on-call flexibility

PC literacy

Strumenti

Microsoft Office

Outlook

Internal systems

Descrizione del lavoro

Dignity Funeral Directors, part of Life Services Group, in Newport is seeking an experienced Funeral Director. You will oversee funeral operations, ensuring every service is delivered to the highest standard while representing the Dignity brand in the local community and building trusted relationships.

You’ll lead teams, run pre-funeral briefings, guide families from initial meeting through to the funeral day and beyond, support aftercare and memorialisation, coordinate with arrangers and care