Senior Front of House

Chickpea Group; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Service charge share

Food discount 50%

Staff meals on shift

Birthday £100 voucher

Training & development

24/7 wellbeing support

Job summary

The Dog & Gun is part of Chickpea Group, a family of pubs in the South West renowned for friendly, welcoming service. We are seeking experienced Front of House staff to join a relaxed, four-hundred-year-old pub environment with a focus on great hospitality, seasonal food, and attentive guest care.

Join a team that values flexibility, shared service charges, and opportunities for development. Youll enjoy staff discounts, training, and a supportive, collaborative workplace as you help guests feel

Qualifications

• Experience in a busy front of house or hospitality role.

Responsibilities

• Welcoming guests with warmth and energy.
• Delivering exceptional hospitality from start to finish.
• Handling bookings and guest requests.
• Working closely with the team to create a great vibe.
• Ensuring every guest leaves happy and eager to return.

Skills

Front of House experience

Hospitality mindset

Job description

Senior Front ofHouse – The Dog andGun, Netheravon

The Dog & Gunis a restored 17th-century coaching inn in Netheravon. We're restored it,stripping things back to the exposed brick and flint.

It's a proper pub.Casual, characterful, and relaxed in the way that only a place which is four-hundred-year-oldcan be. Seasonal food, decent booze, Nole pizza with Wiltshire-sourced toppingsand a dedicated team.

We're looking forexperienced people to join our Front of House team.
If you love great food, proper drinks, and looking after people like they’reguests in your own home then you'll fit right in. We're all about doing thingsproperly, paying attention to the little details, and delivering genuinelygreat hospitality every single time.

About Chickpea

We'refounder-ownedand seven years in.Today, we run ten pubs across theSouth West, butthe ideahasn'tchanged much since day one. Great pubs are builtbygreat people.

Ourplacesare a reflection ofthe teams who work in them. From thekitchen to the bar, we believe exceptional hospitality comes from people whogenuinelycare about the industry and the guests in front of them.

We want everyguest to feel as thoughthey'vebeen welcomed into someone's home.That means getting thesmall thingsright, paying attention to thedetail, and looking after people properly.

It's a simpleidea, butit'sthe thread that runs through everything we do.

Why Chickpea?

We offer flexible workingpatterns that fit around your life, not the other way round.

Every penny of service charge isshared across the whole team - chefs,front-of-house and housekeeping included - with complete transparency throughyour own Grateful account.

If you work a six-hour shift,you eat from the menu. Away from work,you'llenjoy 50% offfood at any of our pubs for you and up to five guests.

We close on Christmas Day.

Each year, we bring everyonetogether for the Annual Chickpea Awards Bash to celebrate the people whomake the business what it is.

On yourbirthday,you'llreceive a £100 voucher to spend at any of ourpubs. There are also monthly rewards and giveaways, including the chanceto win a night away at one of ourplaces.We recognise longservice too.

Throughout the year, we organiseteam trips and away days, from visits to local suppliers to tripsabroad.

If you'reambitiousand want to develop,we'llbuild a training programme around you.Whether that's WSET qualifications, apprenticeships, leadership development orbroadening your skills across the business, the opportunities are there forthose who want them.

We'recommitted to helpingpeople build long and rewarding careers in hospitality.

And because lifeisn'talways straightforward, you'llalso have accessto confidential 24/7 support for your mental,physicalandfinancial wellbeing. Whenever you need someone to talk to, help is there.

What You’ll BeDoing

• Welcoming guests with warmth, energy,and a big smile
• Delivering exceptional hospitalityfrom start to finish
• Handling bookings, questions, andguest requests like a pro
• Working closely with your team membersto create a great vibe
• Making sure every guest leaves happy(and keen to come back)

What We’reLooking For

• Experience in a busy front of house orhospitality role
• A genuine love for food, drink, andpeople
• Someone who takes pride in gettingthings spot on
• Positive, reliable, and ready to getstuck in
• A natural team player with greatenergy