Junior Manager

Chickpea; England; Presencial; GBP 29.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food discount

Birthday voucher

Monthly rewards

Team trips

Promotion pathways

Training programmes

Wellbeing support

Annual awards bash

Descripción de la vacante

Chickpea is seeking a Floor Manager for one of its village pubs. You’ll join forces with the GM and AGM to lead the Front of House, deliver outstanding hospitality and mentor the team.

We value leaders who care about guests, culture and development. This role offers progression opportunities within Chickpea and the chance to shape daily experiences for guests in a warm, welcoming environment.

Formación

• Experience in a supervisory or management role is preferred.
• Attitude, ambition and leadership potential matter as much as experience.
• A natural leader who motivates and inspires the team.

Responsabilidades

• Lead the floor and set the standard for brilliant hospitality.
• Make every guest feel welcome, valued and looked after.
• Support the GM and AGM with daily pub operations.
• Coach, support and develop the Front of House team.
• Help create a positive, energetic and supportive team culture.
• Lead by example and demonstrate Chickpea’s values daily.
• Notice the small things and take action before they become big issues.
• Take ownership of service and help the team deliver high standards.
• Support with training, inductions and developing future leaders.
• Take responsibility for the pub when required.

Conocimientos

Leadership

Guest experience

Communication

Team development

Customer service

Descripción del empleo

If you’re a natural leader who loves hospitality, takes pride in the details and wants to build a genuine career in the industry, we’d love to meet you.

The is one of Chickpea’s much-loved village pubs — a place where warm welcomes, great food and attention to the little things make guests want to come back again and again.

We’re looking for a Floor Manager to join GM and AGM to play a key role in delivering exceptional hospitality while helping lead and develop the team.

Why this is different

This is a role for someone who wants to lead from the front.

Working alongside GM and AGM, you’ll be an important part of the management team — helping to set the standard, support the team and make sure every guest receives the kind of hospitality we’re proud of.

We’re looking for someone who genuinely lives the Chickpea values. Someone who notices the small things, cares about their team, takes ownership and understands that great hospitality starts with great people.

You’ll have the opportunity to develop your leadership skills, take on more responsibility and progress your career within Chickpea.

What you’ll do

• Lead
  the floor and set the standard for brilliant hospitality
• Make
  every guest feel welcome, valued and looked after
• Support
  Joe and Alice with the day-to-day running of the pub
• Coach,
  support and develop the Front of House team
• Help
  create a positive, energetic and supportive team culture
• Lead
  by example and demonstrate Chickpea’s values every day
• Notice
  the small things and take action before they become big things
• Take
  ownership of service and help the team deliver consistently high standards
• Support
  with training, inductions and developing future leaders
• Take
  responsibility for the pub when required

What we’re looking for

• A
  natural leader who enjoys bringing the best out of people
• Someone
  who genuinely cares about hospitality and the guest experience
• A
  confident communicator who can inspire and support a team
• Someone
  who leads by example and isn’t afraid to get stuck in
• A
  person who takes ownership and follows things through
• Someone
  who lives the Chickpea values rather than simply knowing them
• Experience
  in a supervisory or management role is preferred, but attitude, ambition and leadership potential matter just as much

What you’ll get

• You eat
  from the menu if you work six hours.

• Enjoy 50%
  off food at any of our pubs (Monday-Thursday).

• £100
  voucher on your Birthday to spend at any of our places.

• Each month
  there are rewards and giveaways.

• We celebrate
  and recognise milestones.

• 24/7
  support available for your mental, physical and financial health.

• We host
  the Annual Chickpea Awards Bash, to celebrate our teams.

• Team trips
  and away days.

• Clear
  promotion pathways.

• Training
  programmes built around you.