Senior Field IT Engineer - Van, Benefits, Hybrid

Scc; Birmingham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company van

Flexible benefits

Volunteer days

Job summary

SCC is actively seeking a Senior IT Field Delivery Engineer to attend customer sites and deliver IT hardware and software support within agreed SLAs. You will work on PCs, laptops, printers, servers and networks, often on client premises, with a company van and benefits.

The role requires a full UK driving licence, strong customer-facing skills, and relevant technical certifications. A 2-stage interview process and 9:00–17:30 hours apply, with 24/7 rota coverage.

Qualifications

• Must hold a full UK driving licence.
• Excellent customer-facing skills are essential.
• Self-motivated with strong organisation; able to work unsupervised.
• Must possess relevant technical certifications (CompTIA A+ / Server+).
• Able to work at height and perform manual handling as required.
• Strong communication and inter-personal abilities to support colleagues.

Responsibilities

• Undertake advanced diagnostics, repair and replacement of PCs, laptops, printers, servers, network devices and related peripherals.
• Complete customer rebuilds and configuration to desk.
• Assist other engineers and cover site roles when required.
• Attend sites and deliver IT support within SLA/KPI targets.
• Participate in 24/7 rota coverage and overtime as needed.

Skills

UK driving licence

Customer facing skills

Self-motivated

Work unsupervised

Technical certifications

CompTIA A+ / Server+

Good communication

Education

CompTIA A+ / Server+ certifications

Job description

SCC is actively seeking a Senior IT Field Delivery Engineer to attend customer sites and deliver IT hardware and software support within agreed SLAs. You will work on PCs, laptops, printers, servers and networks, often on client premises, with a company van and benefits.

The role requires a full UK driving licence, strong customer-facing skills, and relevant technical certifications. A 2-stage interview process and 9:00–17:30 hours apply, with 24/7 rota coverage.