Senior Facilities Manager

Oyster; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Oyster in Central London is seeking an experienced Senior Facilities Manager to oversee a multi-site portfolio of commercial offices. You will lead on-site FM teams, manage H&S compliance, and drive operational performance across assets while maintaining strong occupier and contractor relationships.

The role emphasizes people leadership, budget oversight, and delivering best-in-class facilities management. You will partner with senior stakeholders to ensure service delivery, cost control, and

Qualifications

• Proven experience as a Senior FM or Facilities Manager within commercial offices.
• Strong people management capability with a track record of developing teams.
• Confidence managing multi-site assets with varied occupier needs.
• Excellent knowledge of H&S, compliance, and building operations.
• Strong commercial acumen and stakeholder communication skills.
• A proactive, solutions-focused mindset with the ability to influence and lead.
• Professional qualifications (IWFM, IOSH, NEBOSH).

Responsibilities

• Oversee a multi-site commercial office portfolio across Central London, ensuring consistent service delivery and operational excellence.
• Lead, mentor, and develop Facilities Managers, Coordinators, and on-site teams, driving performance and accountability.
• Manage building operations including H&S compliance, statutory checks, risk assessments, and contractor performance.
• Control budgets, service charge, procurement, and financial reporting across multiple assets.
• Build strong relationships with occupiers, landlords, and senior leadership, ensuring a seamless customer experience.
• Lead minor works, refurbishments, and lifecycle projects across the portfolio.
• Drive innovation, sustainability, and energy-efficiency initiatives.

Skills

People management

Stakeholder communication

Budget management

Education

IWFM

IOSH

NEBOSH

Job description

A leading commercial property business is seeking an experienced Senior Facilities Manager to oversee a portfolio of multi‑let commercial offices across Central London. This is a high‑visibility role for someone who thrives in a fast‑paced environment, excels at people leadership, and delivers consistently high operational standards across multiple assets.

About the Role

You’ll take ownership of a multi‑site commercial office portfolio, ensuring each building operates safely, efficiently, and in line with best‑in‑class FM standards. You’ll lead and develop a team of on‑site FM professionals while also directly managing several assets yourself, maintaining strong relationships with occupiers, contractors, and senior stakeholders.

Key Responsibilities

• Oversee a multi‑site commercial office portfolio across Central London, ensuring consistent service delivery and operational excellence.
• Lead, mentor, and develop Facilities Managers, Coordinators, and on‑site teams, driving performance, engagement, and accountability.
• Manage building operations including H&S compliance, statutory checks, risk assessments, and contractor performance.
• Control budgets, service charge, procurement, and financial reporting across multiple assets.
• Build strong relationships with occupiers, landlords, and senior leadership, ensuring a seamless customer experience.
• Lead minor works, refurbishments, and lifecycle projects across the portfolio.
• Drive innovation, sustainability, and energy‑efficiency initiatives.

What You’ll Bring

• Proven experience as a Senior FM or Facilities Manager within commercial offices.
• Strong people management capability with a track record of developing high‑performing teams.
• Confidence managing multi‑site assets with varied occupier needs.
• Excellent knowledge of H&S, compliance, and building operations.
• Strong commercial acumen and stakeholder communication skills.
• A proactive, solutions‑focused mindset with the ability to influence and lead.
• Professional qualifications (IWFM, IOSH, NEBOSH).