Facilities Manager

IWFM; Greater London; Hybrid; GBP 50,000 - 61,000; Full time

Job summary

IWFM in Central London is seeking an experienced Facilities Manager to oversee a portfolio of high-quality commercial office buildings in Central London.

You will manage building services, health and safety, security, cleaning and presentation, acting as the main contact for occupiers, contractors and internal property teams. The role combines hands-on facilities management with project coordination and compliance oversight.

Qualifications

• Essential: IOSH Managing Safely or equivalent health and safety knowledge.
• Desirable: NEBOSH General Certificate.
• Desirable: Mechanical, electrical or building-services qualification.
• Desirable: Asbestos Awareness and Legionella Awareness.

Responsibilities

• Oversee building maintenance across Central London portfolio to high standards.
• Coordinate planned and reactive maintenance across fabric, M&E and services.
• Inspect buildings, identify defects, risks and snagging items.
• Ensure timely resolution of outstanding issues within agreed timescales.
• Coordinate minor decoration, refurbishment and fit-out projects.
• Support larger property projects and tenant-requested works.
• Improve building performance, service quality and efficiency.
• Coordinate essential services including maintenance, cleaning, security, waste and recycling.
• Act as link to occupiers and contractors to resolve facilities queries.
• Review RAMS and issue permits to work; monitor contractor performance.
• Maintain accurate records: manuals, safety files, asset registers, logs.

Skills

Facilities management

Building services

Contractor management

Health and safety

RAMS permits to work

Budget control

Stakeholder management

Project coordination

IT systems literacy

Education

NEBOSH General Certificate

Mechanical/Building services qualification

Asbestos Awareness

Legionella Awareness

Tools

IT systems

Job description

Location: Central London
Salary: GBP55,000
Contract: Permanent, Full Time

We re looking for an experienced Facilities Manager to oversee a portfolio of high-quality commercial office buildings across Central London.

This is a varied, hands-on management role with responsibility for maintaining excellent standards across building services, maintenance, health and safety, security, cleaning and overall presentation.

You ll act as a key point of contact for occupiers, contractors and internal property teams, ensuring planned and reactive works are delivered safely, efficiently and with minimal disruption.

What you ll be doing Building and facilities management

• Maintain buildings to an excellent standard, ensuring they remain safe, secure, compliant and attractive to occupiers.

• Coordinate planned and reactive maintenance across building fabric, M&E and associated services.

• Conduct regular building and works inspections, identifying defects, risks and snagging items.

• Follow outstanding issues through to resolution within agreed timescales.

• Coordinate minor decoration, refurbishment and fit-out projects.

• Support larger property projects and tenant-requested works.

• Identify opportunities to improve building performance, service quality and efficiency.

• Coordinate essential services including maintenance, cleaning, security, waste and recycling.

Occupier experience

• Act as a key point of contact for occupiers regarding building services and facilities matters.

• Ensure enquiries and maintenance requests are acknowledged and resolved promptly.

• Build positive and professional relationships with occupiers.

• Provide clear communication regarding works, access requirements and service interruptions.

• Work with the wider property team to deliver consistently high standards of customer care.

Contractor and compliance management

• Build effective relationships with contractors and service providers.

• Review risk assessments and method statements before works begin.

• Issue permits to work and conduct contractor inductions.

• Monitor contractor performance, quality, cost and delivery.

• Ensure appropriate health and safety controls are followed across all works.

• Coordinate fire-safety activity, testing, drills and required remedial actions.

• Maintain awareness of asbestos, Legionella and other building-related risks.

• Ensure risks are recorded, assigned and closed through the company s health and safety management system.

Records and documentation

• Maintain accurate site records, including:

  • Operations and maintenance manuals

  • Health and safety files

  • Asset registers

  • PPM calendars

  • Logbooks

  • Fire-safety records

  • Drawings and schematics

  • Statutory certification

• Maintain a clear audit trail for planned and reactive maintenance tasks.

• Ensure internal facilities and compliance systems remain accurate and up to date.

Budgets and procurement

• Support the preparation and management of service-charge and facilities budgets.

• Monitor facilities and building-management expenditure across the portfolio.

• Raise purchase orders and approve invoices within agreed authority levels.

• Procure services and works in line with company procedures.

• Identify cost-saving opportunities without compromising quality or compliance.

• Support forecasting and budget reporting for FM-related costs.

Team support

• Work closely with the senior property and operations team.

• Coordinate tasks with workplace and building-based colleagues.

• Provide guidance and support to ensure consistent standards across the portfolio.

• Deputise for senior colleagues when required.

About you

You ll be an experienced Facilities Manager with a strong understanding of commercial buildings, building services and occupier care.

You ll ideally have:

• Relevant facilities or commercial property management experience.

• Experience overseeing multiple commercial buildings or a property portfolio.

• Strong knowledge of planned and reactive maintenance.

• A good understanding of building engineering and M&E systems.

• Experience managing hard and soft FM services.

• Knowledge of health and safety legislation and building compliance.

• Experience reviewing RAMS and issuing permits to work.

• Confidence managing contractors and monitoring works on site.

• Experience maintaining statutory and operational building records.

• Understanding of service-charge budgets, procurement and cost control.

• Experience coordinating fire-safety activity.

• Strong IT and systems capability.

• Excellent organisational and prioritisation skills.

• The ability to work autonomously and use your own initiative.

• A professional, personable and customer–focused approach.

• Strong written and verbal communication skills.

• Confidence working with occupiers, contractors and senior stakeholders.

Qualifications

Essential:

• IOSH Managing Safely or equivalent health and safety knowledge.

Desirable:

• NEBOSH General Certificate.

• Mechanical, electrical or building-services qualification.

• Asbestos Awareness.

• Legionella Awareness.

What s on offer?

• GBP55,000 salary.

• Responsibility for a high-quality Central London commercial property portfolio.

• A varied role combining building management, compliance, occupier experience and project coordination.

• The opportunity to work closely with an experienced property and operations team.

• Genuine autonomy and ownership across the facilities function.

If you re an organised, commercially aware Facilities Manager who takes pride in maintaining excellent buildings and delivering a first-class occupier experience, we d love to hear from you.