Senior Facilities Contract Lead

CBRE Group, Inc.; East Midlands; On-site; GBP 40,000 - 56,000; Full time

Job summary

CBRE Group, Inc. in the United Kingdom is seeking a Contract Manager to oversee a national portfolio from the Midlands area, ensuring contract performance, SLAs and compliance.

This role leads Engineering and Operational teams and maintains strong client relationships while driving cost control and continuous improvement. The successful candidate will manage financial plans, maintain safety standards, and deliver CBRE procedures across sites, reporting to CBRE management and stakeholders.

Qualifications

• Experience in Hard Services FM, including self-delivery and subcontractor management.
• Strong leadership and motivational skills to direct a team.
• Excellent communication skills (written & verbal) and solid Health & Safety understanding.

Responsibilities

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & H&S

Technical Proficiency

Performance Under Pressure

Job description

CBRE Group, Inc. in the United Kingdom is seeking a Contract Manager to oversee a national portfolio from the Midlands area, ensuring contract performance, SLAs and compliance.

This role leads Engineering and Operational teams and maintains strong client relationships while driving cost control and continuous improvement. The successful candidate will manage financial plans, maintain safety standards, and deliver CBRE procedures across sites, reporting to CBRE management and stakeholders.