Senior F&B & Retail Operations Leader

Center Parcs; England; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Management bonus scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward

Free use of leisure facilities

Discounted Center Parcs breaks

Restaurant and retail discounts

Perks at Work Portal

Employee Assistance Program

Career development and qualifications

Job summary

Center Parcs Woburn Forest is seeking a Food, Beverage and Retail Manager to lead one of the village's largest commercial operations, inspiring teams to deliver exceptional guest experiences in a natural forest environment.

You will develop Heads of Department, manage resources, budgets and performance, and champion safety and brand standards across multiple outlets. The role offers a comprehensive bonus scheme and progression opportunities within Center Parcs.

Qualifications

• Proven operational leadership experience within hospitality or retail, ideally across multiple outlets.
• Inclusive leader with experience coaching, developing and inspiring high-performing teams.
• Strong commercial awareness with experience managing budgets, labour and operational performance.
• Excellent communication and relationship-building skills with the ability to influence at all levels.
• Committed to delivering exceptional guest experiences while maintaining safety and compliance.
• Highly organised, agile and solutions-focused in a fast-paced operational environment.

Responsibilities

• Lead one of the village's largest commercial operations, ensuring every Food, Beverage and Retail outlet delivers exceptional guest experiences, brand standards and operational excellence.
• Inspire and develop Heads of Department, creating inclusive, high-performing teams through coaching, mentoring and leadership.
• Drive commercial performance by planning resources effectively and supporting the delivery of budgets, revenue and operational targets.
• Champion high standards of safety, compliance and presentation, ensuring every outlet is guest-ready and operates with confidence.
• Collaborate with the wider village leadership team to continually improve performance, share best practice and enhance the overall guest experience.

Skills

Operational leadership

Hospitality management

Budget management

Staff development

Communication

Job description

Center Parcs Woburn Forest is seeking a Food, Beverage and Retail Manager to lead one of the village's largest commercial operations, inspiring teams to deliver exceptional guest experiences in a natural forest environment.

You will develop Heads of Department, manage resources, budgets and performance, and champion safety and brand standards across multiple outlets. The role offers a comprehensive bonus scheme and progression opportunities within Center Parcs.