Village Commercial Leader – Multi-Unit Hospitality

Center Parcs; Bath; On-site; GBP 75,000 - 90,000; Full time

Benefits offered by this job

Company Car

PMI

Job summary

Center Parcs is seeking a Head of Village Commercial to lead the day-to-day performance of all commercial areas, including F&B, Retail, Leisure and Spa, within Longleat Forest. You’ll be part of the Senior Leadership Team, aligning people, performance and delivery to ensure guest expectations are met.

You’ll drive operational leadership, colleague engagement and guest experience standards, while managing costs and resources. A company car is provided as part of the package.

Qualifications

• Demonstrated senior leadership in fast-paced, multi-unit settings.
• Proven ability to use data and insights to drive budgets and priorities.
• Experience building high-performing, engaged teams.

Responsibilities

• Lead day-to-day performance of all commercial areas (Food & Beverage, Retail, Leisure, Spa).
• Provide visible leadership across large, multi-disciplinary teams and develop managers.
• Maintain guest experience standards and drive service improvements using feedback and data.
• Translate plans into action with Forest House, tracking performance and opportunities to improve.
• Support safety, standards, and sustainability as part of the Senior Leadership Team.

Skills

Senior leadership

Data-driven decisions

Budget management

Multi-unit ops

Hospitality industry

Job description

Center Parcs is seeking a Head of Village Commercial to lead the day-to-day performance of all commercial areas, including F&B, Retail, Leisure and Spa, within Longleat Forest. You’ll be part of the Senior Leadership Team, aligning people, performance and delivery to ensure guest expectations are met.

You’ll drive operational leadership, colleague engagement and guest experience standards, while managing costs and resources. A company car is provided as part of the package.