Senior Executive Assistant – Full Time – Birmingham

Catering; Birmingham; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Flexible time off

Civil Service Pension

Health & Fitness allowance

Volunteer days

Wellbeing hour

Eye test and flu jab

Job summary

CCW is recruiting a Senior Executive Assistant to provide high-level executive and operational support to the CEO and Chair from their Birmingham base. The role combines strategic planning with day-to-day diary, travel, and communications management.

You will build strong relationships with senior stakeholders, coordinate exec papers, and drive continuous improvement within the EA function. Occasional travel to other offices is expected.

Qualifications

• Experienced in supporting senior executives and managing complex diaries, priorities and competing demands.
• Confident communicating and influencing at senior level with strong stakeholder management.
• Calm, proactive, well-organised and able to work independently in a fast-paced environment.
• Discreet and professional handling confidential information.

Responsibilities

• Manage and prioritise the CEO’s communications, diary, travel, workload and information flow.
• Lead forward planning, coordinating meetings, agendas, papers and actions.
• Ensure the CEO is briefed for key meetings and follow up on actions.
• Build relationships with senior stakeholders including Board members and regulators.

Skills

Executive support

Diary management

Stakeholder management

High level communication

Organisational skills

Coaching / mentoring

Discretion and professionalism

Continuous improvement

Job description

Senior Executive Assistant

Salary: £42,626 + Excellent Civil Service Benefits

Location: Birmingham (Hybrid working – non-contractual policy currently in operation with a minimum of 8 days per month office attendance)

Permanent |Full Time|37 hours

Introduction

Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them with the recruitment of a Senior Executive Assistant. We are looking for a candidate who can join the organisation during October, allowing for a smooth knowledge transfer and integration into the role.

About CCW

CCW is the independent voice for water consumers in England and Wales. We provide free advice, resolve complaints, and use research to influence water companies, regulators and government to improve services. We are a Defra-sponsored Arm’s Length Body.

We expect all colleagues to live our PRIDE values: Positive Energy, Respect for All, Innovative Spirit, Delivery of our Promises, and Engaged as One.

THE ROLE

As Senior Executive Assistant, you will act as a trusted partner to the CEO and Chair, providing high-level executive, strategic and operational support.

You will:

• Manage and prioritise the CEO’s communications, diary, travel, workload and information flow, ensuring their time is focused on the highest-value activity.
• Lead forward planning, coordinating meetings, agendas, papers, briefings and actions.
• Ensure the CEO is fully briefed for key meetings and engagements and follow up on actions.
• Build strong relationships with senior internal and external stakeholders, including the Executive Team, Board members, Defra, regulators.
• Support corporate planning and organisational priorities, including coordinating Exec papers and cross-organisational activity.
• Manage the Chair’s diary and inbox.
• Provide direction, coaching and support to Executive Assistants and Executive Team Assistants.
• Drive continuous improvement within the Executive Assistant function and identify opportunities to introduce best practice.

THE CANDIDATE

We are looking for a Senior Executive Assistant who is:

• Experienced in supporting senior executives and managing complex diaries, priorities and competing demands
• Confident communicating and influencing at senior level, with strong stakeholder management skills.
• Highly organised, proactive and able to work independently, using sound judgement and initiative.
• Calm, resilient and able to work effectively in a fast-paced, high-pressure environment.
• Comfortable expressing their views and challenging constructively when required.
• A strong communicator with excellent attention to detail and the ability to produce high-quality briefings and correspondence.
• Practical, logical and pragmatic, with strong common sense.
• Experienced in coaching, supporting or influencing others.
• Discreet, professional and trustworthy when handling confidential information.
• Committed to continuous improvement and keeping up to date with best practice within the Executive Assistant profession.

Please note that occasional travel to other offices or sites is required.

BENEFITS

• Hybrid working
• 25 days annual leave allowance plus 10½ days’ public and privilege holidays.
• Flexi time is available, with the ability to accrue and take time off in lieu throughout the year.
• Generous Civil Service Pension
• Health & Fitness allowance
• Paid allowance days for voluntary work
• Wellbeing Hour once a month
• Free Eye Test and Flu Jab

Closing date

04/09/2026 at 23:59pm

Salary: £42626/annum civil service pension, hybrid

Job Type: Permanent

Location: Birmingham, West Midlands