Senior Events Operations Lead — Flexible Hours Weekends

The Methodist Church in Britain; Nottingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexitime

Benefits on council site

Job summary

Burgess Hall, the events venue run by Huntingdonshire District Council in St Ives, seeks an Events Operations Manager to run the venue day to day and lead operations and hospitality teams. The role involves taking the lead on selected events from planning to delivery and requires rota-based evening and weekend work.

The post covers marketing, growth of the venue’s business and delivering high customer service standards, with DBS check on appointment and no sponsorship offered.

Qualifications

• Excellent communication and organisational skills.
• Building relationships with customers, colleagues, suppliers and stakeholders.
• Strong understanding of customer service, operational management and health and safety.
• Motivating teams and maintaining high standards.
• Sound decision making and proactive problem solving.
• Adapting quickly to changing priorities.

Responsibilities

• Run Burgess Hall day to day, ensuring events and functions are delivered safely and to high customer service standards.
• Oversee venue operations and coordinate event delivery.
• Lead and manage operational teams and staff.
• Oversee event schedules.
• Support hospitality services.
• Manage customer relationships.
• Ensure the venue is presented to an exceptional standard.
• Take the lead on selected events from planning to delivery, maximising customer satisfaction and commercial performance.
• Contribute to the marketing, promotion and growth of Burgess Hall.
• Identify opportunities to enhance services and attract new business.

Skills

Communication

Organisation

Relationship building

Health & safety

Team leadership

Decision making

Problem solving

Adaptability

Job description

Burgess Hall, the events venue run by Huntingdonshire District Council in St Ives, seeks an Events Operations Manager to run the venue day to day and lead operations and hospitality teams. The role involves taking the lead on selected events from planning to delivery and requires rota-based evening and weekend work.

The post covers marketing, growth of the venue’s business and delivering high customer service standards, with DBS check on appointment and no sponsorship offered.