Events Coordinator

Headstone Manor Museum; London Borough of Harrow; Hybride; GBP 25 000 - 35 000; Plein temps

Résumé du poste

Headstone Manor & Museum is seeking a proactive Events Coordinator to join a small, dedicated team. You will be the face of the venue to clients and visitors, delivering exceptional customer care across corporate events, private functions and weddings.

You will manage enquiries, conduct site viewings, guide customers from initial enquiry through planning, coordination and delivery, and adapt to changing priorities.

Qualifications

• Excellent communication skills and a passion for working with people.
• You will be the main point of contact for a portfolio of clients, managing enquiries, conducting site viewings and guiding customers through every stage of their journey.

Responsabilités

• Be the face of the venue to clients and visitors delivering a high standard of customer care across events.
• Manage enquiries, conduct site viewings, and guide customers from initial enquiry through planning, coordination and delivery.
• Adapt to changing priorities and work across evenings, weekends and bank holidays to support venue operations.

Connaissances

Excellent communication

Customer-focused

Event coordination

Description du poste

You will play a key role within a small, dedicated team, acting as the face of the venue to clients and visitors while delivering an exceptional standard of customer care across a diverse programme of corporate events, private functions and weddings.

With excellent communication skills and a passion for working with people, you will serve as the main point of contact for a portfolio of clients, managing enquiries, conducting site viewings and guiding customers through every stage of their journey, from initial enquiry through to planning, coordination and successful delivery of their event. The role requires the ability to quickly build knowledge of processes, manage a varied and sometimes demanding workload, and respond effectively to changing priorities. Flexibility is essential, as the role involves regular evening, weekend and bank holiday working to support the operational needs of the venue.

Overview We are looking for a proactive and customer-focused Events Coordinator to join the team at Headstone Manor & Museum, a unique heritage site comprising four historic listed buildings, including the highly regarded Great Barn wedding and function venue.