Senior Events Manager - Stadium & Conference Excellence

Barnsley Football Club; Bolton; Hybrid; GBP 42.000 - 62.000; Vollzeit

Zusammenfassung

Bolton Wanderers Football Club is seeking a Senior Events Manager to lead our Conference and Events team at the Bolton Stadium Hotel and surrounding venues. You will plan and deliver high‑quality events, manage a knowledgeable team, and engage with organisers and delegates to maximise guest satisfaction and profitability.

Reporting to the Head of Hospitality Operations, you will ensure compliance with health and safety, protect safeguarding responsibilities, and collaborate with C&E and culinary

Qualifikationen

• Excellent communications and interpersonal skills.
• Ability to remain calm under pressure.
• Strong organisational skills.
• Ability to prioritise work and manage multiple tasks.
• Resilience and problem solving attitude.
• Strong attention to detail.

Aufgaben

• Lead the C&E team, giving clear direction to all team members.
• To ensure staff are in the right place at the right time, identifying peak business periods to plan recruitment of new team members in line with the payroll budget.
• To efficiently schedule and control the working patterns of the core team.
• To train and coach team members to ensure high levels of staff retention and engagement.
• Ensure all staff are trained to the required standards in compliance with the Company's Health and Safety Policy/Emergency Procedures to meet statutory obligatory requirements.
• Maintain regular and effective briefing and de-briefing sessions with your team.
• To ensure all aspects of conferencing and standards of presentation and service are maintained.
• To liaise with the C&E and culinary teams during the day regarding any changes and to ensure effective communication with other departments where appropriate.
• Ensure all staff have clear directions and information, ensuring suitable supervision for function set ups, operations and post function.
• Establish effective and guest focused standards and procedures throughout the department, developing and improving them to meet guests demands.
• Attend all pre and post function meetings in liaison with the Sales team.
• To identify and report and maintenance requirements or potentially hazardous situations.
• To comply with all legal requirements in respect of health and safety and welfare of all members of staff and customers. Including attending COSHH training and practising safe working habits.

Kenntnisse

Excellent communication

Interpersonal skills

Organisational skills

Prioritisation

Problem solving

Attention to detail

Jobbeschreibung

Bolton Wanderers Football Club is seeking a Senior Events Manager to lead our Conference and Events team at the Bolton Stadium Hotel and surrounding venues. You will plan and deliver high‑quality events, manage a knowledgeable team, and engage with organisers and delegates to maximise guest satisfaction and profitability.

Reporting to the Head of Hospitality Operations, you will ensure compliance with health and safety, protect safeguarding responsibilities, and collaborate with C&E and culinary