Senior Event Operations Lead – Stadium & VIP Hospitality

Compass Group PLC; Tottenham; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare & wellbeing

23 days annual leave + birthday off

Life Assurance

Meals on duty

Pension scheme

Discounts on shopping/travel

Employee Assistance Programme

Job summary

Levy UK & Ireland is recruiting an Event Operations Supervisor to support THFC and third-party events, including pre-match and on-the-day hospitality. You will build strong client relationships, drive service standards, and lead teams across stadium and Conference & Events settings.

On non-event days you’ll support Conferences & Events and help deliver exceptional guest experiences. The role requires a proactive, adaptable team player with experience in high-pressure environments.

Qualifications

• Minimum 2 years in quality, food-led service environments.
• Experience in stadiums, events, multisite outlets or event catering desirable.
• Experience working with VIPs, high-profile clients and senior stakeholders desirable.
• Excellent communication, organisation and attention to detail.

Responsibilities

• Manage delivery of THFC, third-party and Conference & Events as rostered.
• Build and maintain relationships with internal/external clients, VIPs and event organisers.
• Support setup/delivery of match day and event day hospitality.
• Lead internal and external Conferences & Events.
• Champion Health & Safety, cleanliness and standards across all areas.
• Lead and support variable teams with training and development.
• Review service delivery to meet KPIs and customer expectations.
• Ensure event spaces prepared and maintained to high standards.
• Keep up to date with hospitality trends for continuous improvement.
• Carry out duties as required by line manager.

Skills

Communication

Organisation

Attention to detail

Team training

Problem solving

Adaptability

Customer service

Flexible hours

Job description

Levy UK & Ireland is recruiting an Event Operations Supervisor to support THFC and third-party events, including pre-match and on-the-day hospitality. You will build strong client relationships, drive service standards, and lead teams across stadium and Conference & Events settings.

On non-event days you’ll support Conferences & Events and help deliver exceptional guest experiences. The role requires a proactive, adaptable team player with experience in high-pressure environments.