Senior European Client Growth Manager - Remote & 20% Travel

TRUECOMMERCE (COVENTRY) LIMITED; Coventry; Remote; GBP 70,000 - 110,000; Full time

Job summary

TrueCommerce is hiring a Senior Client Account Manager to drive growth across our existing customer base and identify new opportunities. This pan-European role leverages AI-enabled tools to optimise prospecting, expand account insights, and accelerate deal execution across Retail, FMCG, CPG, Building Supplies and Pharma sectors.

You will own and grow client relationships, deliver against revenue targets, and collaborate across delivery and customer success teams.

Qualifications

• 5+ years of sales or account management experience
• Proven ability to meet and exceed revenue targets
• Strong pipeline generation and account growth skills
• Excellent stakeholder management
• Strong commercial awareness and communication
• Ability to work remotely across EMEA
• Willingness to travel (~20%)

Responsibilities

• Own and grow a portfolio of existing clients, acting as their primary relationship owner
• Deliver against and exceed revenue and bookings targets
• Identify and execute upsell and cross-sell opportunities
• Build and maintain a strong pipeline (~2.5x coverage)
• Strengthening long-term client relationships and customer satisfaction
• Collaborate cross-functionally for delivery and customer success
• Act as a trusted advisor to clients
• Identify internal growth and process improvement opportunities

Job description

TrueCommerce is hiring a Senior Client Account Manager to drive growth across our existing customer base and identify new opportunities. This pan-European role leverages AI-enabled tools to optimise prospecting, expand account insights, and accelerate deal execution across Retail, FMCG, CPG, Building Supplies and Pharma sectors.

You will own and grow client relationships, deliver against revenue targets, and collaborate across delivery and customer success teams.