Senior ER Manager - Multi-Site Hospitality

COREcruitment Ltd; Greater London; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading hospitality group in Greater London is seeking an experienced Employee Relations Manager to oversee employee relations matters across its multi-site organization. The role involves managing complex cases, advising management on best practices, and ensuring compliance with UK employment law. Ideal candidates will have a strong background in employee relations within fast-paced environments, coupled with excellent stakeholder management and coaching skills. This position offers a dynamic work environment and the opportunity to impact workplace culture.

Qualifications

• Proven experience in an Employee Relations or HR Manager role, ideally within hospitality, retail, leisure, or another fast-paced, multi-site environment.
• Strong working knowledge of UK employment law.
• Confident handling high-volume and complex ER cases with a calm, solutions-focused approach.

Responsibilities

• Act as the subject matter expert for all employee relations issues across multiple sites.
• Manage complex ER cases end-to-end, including disciplinaries, grievances, capability, absence, and investigations.
• Coach and advise managers on best practice, employment law, and policy application.

Skills

Employee Relations

Stakeholder Management

UK Employment Law

Coaching and Advising Managers

Change Management

Job description

A leading hospitality group in Greater London is seeking an experienced Employee Relations Manager to oversee employee relations matters across its multi-site organization. The role involves managing complex cases, advising management on best practices, and ensuring compliance with UK employment law. Ideal candidates will have a strong background in employee relations within fast-paced environments, coupled with excellent stakeholder management and coaching skills. This position offers a dynamic work environment and the opportunity to impact workplace culture.