Senior Equipment Engineer & Technical Lead

SMT GB; Tamworth; On-site; GBP 55,000 - 75,000; Full time

Job summary

SMT GB is seeking a Specialist Engineer to act as the technical authority at our Brownhills depot, supporting one of the world’s leading construction equipment brands. You will diagnose and resolve advanced machine issues, drive best practice, and share expertise with the wider service team.

This senior role involves leading by example, coaching engineers, improving first-time fix rates, and maximising machine uptime while delivering industry-leading customer support.

Qualifications

• You will possess a recognised engineering qualification in Mechanical, Electrical, Automotive or a related discipline.
• Significant experience maintaining, repairing and diagnosing heavy plant, construction equipment or specialist machinery.
• Expert fault-finding skills across hydraulic, electrical, electronic and engine systems.
• Strong knowledge of diagnostic processes, OEM service information and technical support systems.
• Experience mentoring, coaching or providing technical guidance to engineers.
• The ability to communicate effectively with engineers, customers and business stakeholders.
• A proactive and analytical approach to identifying and solving technical problems.
• Excellent attention to detail and commitment to safe working practices.
• Strong IT skills and confidence using diagnostic software and digital systems.
• A full UK driving licence.

Responsibilities

• Provide technical leadership and support across a diverse fleet of Volvo Construction Equipment.
• Lead escalation for complex mechanical, hydraulic, electrical and electronic faults.
• Support engineers with advanced diagnostics, troubleshooting and repair strategies on-site and remotely.
• Conduct root cause investigations and implement long-term corrective actions.
• Collaborate with Volvo technical support teams to resolve challenging machine issues.
• Coach and mentor engineers across the service operation; support apprentice development.
• Analyse machine health and service data to identify improvement opportunities.
• Assist with new product introductions, software updates and emerging technologies.
• Promote safety, quality and service-delivery best practices.
• Drive continuous improvement to enhance machine reliability and workshop efficiency.

Skills

Fault finding

Diagnostics

Communication

IT skills

Driving licence

Education

Engineering qualification (Mechanical/Electrical/Automotive)

Job description

SMT GB is seeking a Specialist Engineer to act as the technical authority at our Brownhills depot, supporting one of the world’s leading construction equipment brands. You will diagnose and resolve advanced machine issues, drive best practice, and share expertise with the wider service team.

This senior role involves leading by example, coaching engineers, improving first-time fix rates, and maximising machine uptime while delivering industry-leading customer support.