Senior Environmental Services Contract Manager

Serco Group Plc; Mountsorrel; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive holidays

Pension scheme (up to 6%)

Internal courses & apprenticeships

Employee Assistance Programme

Discounts across retailers

Volunteer day

Job summary

Serco Group Plc is seeking a Contract Manager to lead the delivery of environmental services across Charnwood. You will drive operational performance, lead large teams and manage budgets, ensuring safe, efficient and contract-compliant service delivery.

You will build strong stakeholder relationships with local authorities and partners, champion continuous improvement, and shape strategic development to meet future challenges while promoting a positive safety culture.

Qualifications

• Experience leading large operational teams within a complex service delivery or contract management environment.
• Strong financial management skills, with experience managing budgets and delivering performance targets.
• A management qualification, degree or equivalent leadership experience.

Responsibilities

• Lead and manage the overall performance of the environmental services contract, ensuring services are delivered safely, efficiently and in line with contractual requirements.
• Provide leadership to operational and supervisory teams, driving high performance, employee engagement and a culture of trust, care, innovation and pride.
• Take full accountability for financial performance, budgets, resources, fleet operations and commercial outcomes.
• Build strong relationships with local authority stakeholders, trade unions, partners and community representatives to support excellent service delivery.
• Drive continuous improvement, innovation and strategic development to meet future service challenges and growth opportunities.
• Ensure compliance with all relevant health and safety, environmental and legislative requirements while promoting a positive safety culture.

Skills

Leadership

Financial management

Contract management

Stakeholder management

Change management

Continuous improvement

Education

Management qualification

Degree

Job description

Serco Group Plc is seeking a Contract Manager to lead the delivery of environmental services across Charnwood. You will drive operational performance, lead large teams and manage budgets, ensuring safe, efficient and contract-compliant service delivery.

You will build strong stakeholder relationships with local authorities and partners, champion continuous improvement, and shape strategic development to meet future challenges while promoting a positive safety culture.