Senior Employee Relations Advisor - Hybrid & CIPD Support

Mitie Group plc.; Birmingham; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working

Professional development support

CIPD study support

Job summary

Mitie Group plc. is seeking a Senior Employee Relations Advisor to join our People Team in Birmingham. You will handle complex ER cases, advise management, and help shape policies while balancing risk and business needs.

We value collaboration and professional development, including CIPD study support. The role offers hybrid working and exposure to diverse contracts across sectors, with opportunities to drive improvements and coach others.

Qualifications

• Significant Employee Relations experience with strong knowledge of employment law and risk management at a complex level.
• Ability to influence and build credibility with stakeholders at all levels including Director level and above.
• Strong commercial awareness balancing legal compliance with business needs.
• Experience developing HR policies, guidance, manager training and best practice frameworks.
• Excellent communication, coaching and relationship-building skills.
• Ability to manage highly sensitive and confidential matters with professionalism and discretion.
• A collaborative approach, working effectively with HR, Employment Law and wider business teams.
• CIPD Level 5 desired (or studying towards) and confident using Microsoft Office applications.

Responsibilities

• Act as a trusted advisor across complex, high-profile and VIP ER cases, providing commercially focused advice that balances risk, cost and business outcomes.
• Drive continuous improvement by ensuring case recommendations are implemented and lessons learned are embedded across the business.
• Shape and develop people policies, procedures, toolkits and ER best practice, using your expertise to support wider HR projects and initiatives.
• Share knowledge and build capability across the ER team through coaching, training and development activities.
• Champion exceptional customer service, delivering a responsive, professional and solutions-focused experience.

Skills

Employee Relations

Employment Law

Stakeholder Influence

Commercial Awareness

Policy Development

Communication & Coaching

Confidentiality

Collaboration

MS Office

Education

CIPD Level 5

Tools

Microsoft Office

Job description

Mitie Group plc. is seeking a Senior Employee Relations Advisor to join our People Team in Birmingham. You will handle complex ER cases, advise management, and help shape policies while balancing risk and business needs.

We value collaboration and professional development, including CIPD study support. The role offers hybrid working and exposure to diverse contracts across sectors, with opportunities to drive improvements and coach others.