Employee Relations Advisor

Mitie; Birmingham; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid working

Professional development

CIPD study support

Job summary

Mitie is seeking an Employee Relations Advisor to join our growing People Team in the UK. You will provide expert employee relations advice to managers across the business, handling a caseload and helping create a great place to work for all colleagues.

This role offers a hybrid working arrangement and exposure to a diverse range of ER cases. The ideal candidate will have strong knowledge of UK employment law, experience managing ER caseloads, and excellent communication skills to coach

Qualifications

• Strong knowledge of employee relations policies, procedures and UK employment law of varied complexity.
• Experience managing a varied employee relations caseload with confidence and professionalism.
• Excellent communication and relationship-building skills, with the ability to influence and coach managers effectively.
• A people-focused approach, demonstrating respect, discretion and confidentiality at all times.
• Experience working within a HR Shared Services environment is desirable.
• A curious and solutions-focused mindset, with the ability to adapt your approach to different situations.
• Ideally CIPD qualified at Level 3 or Level 5, with support available for further professional development.

Responsibilities

• Manage a caseload of complex employee relations cases, ensuring fair, compliant and commercially focused outcomes.
• Advise, coach and support managers on employee relations matters in line with employment legislation, company policies and best practice.
• Build effective working relationships with senior stakeholders, the wider HR team and business leaders across Mitie.
• Collaborate with Legal and Occupational Health partners on Early Conciliation cases, Employment Tribunal claims and employee wellbeing matters.
• Review employee relations policies and processes, making recommendations and supporting the implementation of continuous improvements.

Skills

Employee relations expertise

UK employment law knowledge

Strong communication coaching

Discretion confidentiality

HR Shared Services experience

Curious solutions-focused

Education

CIPD Level 3 or Level 5

Job description

Hours: 37.5 Hours per week, Monday and Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Employee Relations Advisor to join our growing People Team, providing expert employee relations advice and support to managers across the business while helping create a great place to work for all colleagues.

Role Responsibilities

• Manage a caseload of complex employee relations cases, ensuring fair, compliant and commercially focused outcomes.
• Advise, coach and support managers on employee relations matters in line with employment legislation, company policies and best practice.
• Build effective working relationships with senior stakeholders, the wider HR team and business leaders across Mitie.
• Collaborate with Legal and Occupational Health partners on Early Conciliation cases, Employment Tribunal claims and employee wellbeing matters.
• Review employee relations policies and processes, making recommendations and supporting the implementation of continuous improvements.

What We're Looking For

• Strong knowledge of employee relations policies, procedures and UK employment law of varied complexity
• Experience managing a varied employee relations caseload with confidence and professionalism
• Excellent communication and relationship-building skills, with the ability to influence and coach managers effectively.
• A people-focused approach, demonstrating respect, discretion and confidentiality at all times.
• Experience working within a HR Shared Services environment is desirable.
• A curious and solutions-focused mindset, with the ability to adapt your approach to different situations.
• Ideally CIPD qualified at Level 3 or Level 5, with support available for further professional development.

What's in it for you?

• Hybrid working arrangement with a collaborative and supportive People Team.
• Exposure to a diverse range of employee relations cases across both public and private sector contracts.
• Opportunities for professional development and further CIPD study support.