Senior Email & Mobility Solutions Engineer

AVI-SPL UK & Ireland; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private Healthcare

Dental Insurance

Mental Health Support

Holiday with service

Training resources

AVIXA/membership for industry

Job summary

AVI-SPL UK & Ireland in London is seeking a Senior Email Analyst to design, administer, and optimize enterprise messaging and mobility platforms. You will lead technical work across Exchange Online, on-premises Exchange, Mimecast, and Valimail, driving improvements and automation.

The role requires proactive problem solving, strong troubleshooting, and the ability to mentor teammates. Expect hybrid working with regular days at Canary Wharf and occasional client-site travel.

Qualifications

• Approximately 5+ years hands-on experience supporting enterprise messaging environments.
• Strong Exchange Online administration and support.
• Experience with Exchange 2016/2019 and Exchange Server Subscription Edition (SE).
• Experience administering Mimecast within enterprise environments.
• Experience administering Valimail and email authentication technologies (SPF, DKIM, DMARC).
• Experience managing BYOD and corporate devices using Microsoft Intune.
• Experience with Mobile Application Management (MAM), App Protection Policies, Apple Business Manager and Android Enterprise.
• Experience with Microsoft 365, PowerShell scripting, Active Directory and Entra ID.
• Understanding of email security, retention, archiving, and best practices.
• Ability to diagnose and resolve complex technical issues independently.
• Strong troubleshooting, analytical, and problem-solving skills.
• Proven ability to take ownership of technical tasks and deliver outcomes with minimal supervision.
• Demonstrated initiative and proactive problem solving.
• Effective communication and stakeholder management skills.
• Knowledge of networking fundamentals, including IP networking, mail flow, routing, and traffic analysis.

Responsibilities

• Configuration, administration, and support of Exchange Online.
• Configuration, administration, and support of on-premises Exchange 2016, 2019 and SE.
• Planning and execution of Exchange upgrades and migrations.
• Administration, support, and optimisation of Mimecast email security services.
• Administration, support, and management of Valimail email authentication services.
• Support and management of BYOD and corporate device email access through Microsoft Intune (MAM, APP Protection, Apple Business Manager, Android Enterprise).
• Monitoring the health, performance, availability, and security of messaging platforms.
• Troubleshooting and resolving complex messaging, email delivery, authentication, and mobility-related issues.
• Collaborating with internal and client project teams to design and deploy messaging and mobility solutions.
• Identifying, developing, and championing automation opportunities to improve operational efficiency and service reliability.
• Creating and maintaining technical documentation, operational procedures, and knowledge articles.
• Providing technical leadership, mentoring, and knowledge sharing across the wider team.
• Taking ownership of incidents, problems, and service improvement initiatives from inception through to resolution.
• Performing additional tasks, responsibilities, and projects as needed to support the team and organisation.

Skills

Exchange Online

Exchange 2016/2019

Mimecast

Valimail

Intune

MAM

PowerShell

Active Directory

Entra ID

Email security

Automation

Documentation

Networking

Troubleshooting

Stakeholder management

Communication

Education

Information Technology degree

Tools

Microsoft 365

Mimecast

PowerShell scripting

AD/Entra tooling

Job description

AVI-SPL UK & Ireland in London is seeking a Senior Email Analyst to design, administer, and optimize enterprise messaging and mobility platforms. You will lead technical work across Exchange Online, on-premises Exchange, Mimecast, and Valimail, driving improvements and automation.

The role requires proactive problem solving, strong troubleshooting, and the ability to mentor teammates. Expect hybrid working with regular days at Canary Wharf and occasional client-site travel.