Senior Electrical PPM Lead - Admin & Client Service

Metcor; Gravesend; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

28 days holiday including bank holiday

Personal accident cover

Life insurance

Virtual GP access

Early Christmas pay

Employee assistance programme

Metcor Hub

Company pension auto-enrolment

Social events

Job summary

Metcor Electrical, part of Metcor Group, is seeking an experienced Senior Electrical PPM Administrator to lead the Electrical Operations team and coordinate planned preventive maintenance activities across multiple contracts.

You will ensure SLA compliance, administer quotes, reactive work, and invoicing, while maintaining strong client relations and smooth contract set-ups. This role blends leadership with hands-on admin in a dynamic service environment.

Qualifications

• Experience in senior administration, coordination or team leadership within maintenance, facilities management or a similar service environment.
• A good understanding of PPM, reactive works, SLAs and client service.
• Strong leadership, communication and organisational skills, with the ability to manage competing priorities.
• Commercial awareness and confidence using service-management or CRM systems; Aeromark and Pipedrive experience is an advantage.

Responsibilities

• In the absence of the Manager you will lead and support the Electrical Operations team, helping colleagues perform at their best and deliver excellent service.
• Keep PPM contracts running smoothly by coordinating schedules, subcontractors, purchase orders and new contract set-up.
• Prepare and manage quotes, reactive jobs and remedial works using Aeromark and Pipedrive.
• Make sure engineers have the materials, information and documentation they need, including RAMS, permits and orders.
• Build strong client relationships by providing regular updates, resolving issues and keeping work on track through to invoicing.

Skills

Senior administration

PPM & SLAs

Leadership & communication

CRM systems

Tools

Aeromark

Pipedrive

Job description

Metcor Electrical, part of Metcor Group, is seeking an experienced Senior Electrical PPM Administrator to lead the Electrical Operations team and coordinate planned preventive maintenance activities across multiple contracts.

You will ensure SLA compliance, administer quotes, reactive work, and invoicing, while maintaining strong client relations and smooth contract set-ups. This role blends leadership with hands-on admin in a dynamic service environment.