Senior Electrical PPM Administrator

Metcor; Gravesend; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

28 days holiday including bank holiday

Personal accident cover

Life insurance

Virtual GP access

Early Christmas pay

Employee assistance programme

Metcor Hub

Company pension auto-enrolment

Social events

Job summary

Metcor Electrical, part of Metcor Group, is seeking an experienced Senior Electrical PPM Administrator to lead the Electrical Operations team and coordinate planned preventive maintenance activities across multiple contracts.

You will ensure SLA compliance, administer quotes, reactive work, and invoicing, while maintaining strong client relations and smooth contract set-ups. This role blends leadership with hands-on admin in a dynamic service environment.

Qualifications

• Experience in senior administration, coordination or team leadership within maintenance, facilities management or a similar service environment.
• A good understanding of PPM, reactive works, SLAs and client service.
• Strong leadership, communication and organisational skills, with the ability to manage competing priorities.
• Commercial awareness and confidence using service-management or CRM systems; Aeromark and Pipedrive experience is an advantage.

Responsibilities

• In the absence of the Manager you will lead and support the Electrical Operations team, helping colleagues perform at their best and deliver excellent service.
• Keep PPM contracts running smoothly by coordinating schedules, subcontractors, purchase orders and new contract set-up.
• Prepare and manage quotes, reactive jobs and remedial works using Aeromark and Pipedrive.
• Make sure engineers have the materials, information and documentation they need, including RAMS, permits and orders.
• Build strong client relationships by providing regular updates, resolving issues and keeping work on track through to invoicing.

Skills

Senior administration

PPM & SLAs

Leadership & communication

CRM systems

Tools

Aeromark

Pipedrive

Job description

Metcor Electrical part of Metcor Group is looking for an experienced Senior Electrical PPM Administrator. This is a key operational role combining people leadership, planned preventive maintenance contract management, client service and hands-on administration.

About the Role

You will help the team consistently meet service level agreements, support cost-effective delivery and drive continuous improvement across our electrical PPM activity. Working with office-based colleagues, field operatives and teams across the Metcor Group, you will play an important part in delivering a reliable, high-quality service for our clients.

Key duties

• In the absence of the Manager you will lead and support the Electrical Operations team, helping colleagues perform at their best and deliver excellent service.
• Keep PPM contracts running smoothly by coordinating schedules, subcontractors, purchase orders and new contract set-up.
• Prepare and manage quotes, reactive jobs and remedial works using Aeromark and Pipedrive.
• Make sure engineers have the materials, information and documentation they need, including RAMS, permits and orders.
• Build strong client relationships by providing regular updates, resolving issues and keeping work on track through to invoicing.

What you will bring

• Experience in senior administration, coordination or team leadership within maintenance, facilities management or a similar service environment.
• A good understanding of PPM, reactive works, SLAs and client service.
• Strong leadership, communication and organisational skills, with the ability to manage competing priorities.
• Commercial awareness and confidence using service-management or CRM systems; Aeromark and Pipedrive experience is an advantage.

Package

• Competitive salary
• Monday-Friday, 40 hours per week. Lunch Break unpaid 30 mins each day
• 28 days holiday including bank holidays
• Personal accident cover (after 1 year’s service)
• Life insurance (after 1 year’s service)
• Access to a virtual GP (after 1 year’s service)
• Early Christmas pay — monthly pay day is the 25th; December pay usually comes a week earlier
• Employee assistance programme, including a 24-hour advice line
• Metcor Hub — benefits, savings and perks
• Company pension: Employees will be auto-enrolled into the company pension scheme after three months’ service. Contributions will be made via salary sacrifice, subject to eligibility and scheme rules.
• Social events

Pre-Employment Checks

If successful, employment will be subject to satisfactory pre-employment checks, including DBS and drug testing.

The Company

We offer electrical services to commercial, retail and industrial organisations, combining the very best in electrical design, installation and maintenance services.

Metcor Electrical Contractors was established in 1979 and has spent the last 40 years providing installation and maintenance services in a wide range of commercial and industrial installations throughout the UK. We pride ourselves on our tailored service approach, aimed to maximise client satisfaction deliver the very highest quality and safety standards. We value our client partnerships, which include some of the nations leading companies in relationships that have endured for up to 40 years.