Senior Ecommerce Trading Manager

Jobtailor; Banbury; On-site; GBP 48,000 - 72,000; Full time

Job summary

Jobtailor is hiring an Ecommerce Trading Manager to own Joma Jewellery’s website performance and growth. You’ll drive revenue, conversions, AOV and product performance, while monitoring risk and opportunities daily.

You will lead weekly trade reporting, craft the ecommerce calendar for launches and campaigns, and shape product stories and customer journeys across site sections. Collaboration with UX, Merchandising and Finance is essential.

Qualifications

• Proven experience leading ecommerce trading within a product-led retail business.
• Strong commercial acumen with ownership of sales performance and revenue driving decisions.
• Track record delivering ecommerce trading strategies aligned to brand objectives.

Responsibilities

• Own the day-to-day trading performance of the Joma Jewellery website.
• Deliver revenue, conversion, average order value and product performance targets.
• Monitor performance daily and identify actions to address risks or maximise opportunities.
• Lead weekly trade reporting, communicating performance, drivers, risks and recommended actions.
• Build and manage the ecommerce trading calendar across launches, campaigns and gifting occasions.
• Build product stories and customer journeys across homepage, navigation, PLP and PDP.
• Oversee onsite visual merchandising, product sequencing and cross-selling.
• Ensure new products launch accurately, on time and with strong commercial support.
• Use data to identify conversion, product discovery, attachment rate and repeat-purchase opportunities.
• Collaborate with UX and Development to prioritise customer journey improvements and testing roadmap.

Skills

Ecommerce trading

Conversion optimization

Onsite merchandising

Data analysis

Customer journey mapping

Product launch management

Sales performance management

Digital trading

GA4

Magento

Tools

ContentSquare

GA4

Ecommerce Platforms

Job description

• Own the day-to-day trading performance of the Joma Jewellery website
• Deliver revenue, conversion, average order value and product performance targets
• Monitor performance daily and identify actions to address risks or maximise opportunities
• Lead weekly trade reporting, communicating performance, drivers, risks and recommended actions
• Build and manage the ecommerce trading calendar across launches, campaigns, promotions and gifting occasions
• Build product stories and customer journeys across homepage, navigation, landing pages, product listing pages and product detail pages
• Oversee onsite visual merchandising, product sequencing, recommendations, cross-selling and category presentation
• Ensure new products launch accurately, on time and with strong commercial support
• Use customer, behavioural and trading data to identify conversion, product discovery, attachment rate, average order value and repeat-purchase opportunities
• Work with UX and Development to prioritise customer journey improvements and support the ecommerce testing roadmap
• Translate brand and product calendars into digital trading plans and develop launch plans for collections, product drops and seasonal moments
• Manage and develop the Ecommerce Visual Merchandiser
• Build relationships across Ecommerce, Merchandising, Marketing, CRM, Product, Creative, Customer Service, Operations and Finance
• Represent ecommerce priorities in trade, campaign and product planning meetings

Requirements

• Proven experience leading ecommerce trading within a product-led retail business, ideally across jewellery, fashion, accessories, gifting or a similar category
• Strong commercial acumen, with experience owning sales performance and making decisions that drive revenue, conversion, margin and customer value
• Track record of developing and delivering ecommerce trading strategies supporting wider business and brand objectives
• Strong knowledge of onsite merchandising, customer journeys, conversion optimisation and digital trading
• Magento experience advantageous
• Ability to interpret trading, customer and market data and turn insight into clear commercial priorities and action
• Experience using GA4 and ContentSquare or similar analytics and behavioural insight tools
• Experience owning an ecommerce trading calendar across product launches, campaigns, promotions and seasonal or gifting moments
• Understanding of customer behaviour, market trends and competitor activity
• Experience managing, coaching and developing others
• Excellent communication, organisation, influencing and cross-functional collaboration skills

Demonstrates expertise in ecommerce trading, focusing on revenue generation, conversion optimisation, and customer journey enhancement. Proficient in managing trading calendars and utilizing data analytics to inform strategic decisions.

Highest-signal resume keywords

• Ecommerce Trading Strategy Development
• Revenue and Conversion Optimization
• Onsite Merchandising Expertise
• Data Analysis and Insight Interpretation
• Team Management and Development

ATS Optimization Keywords

Hard Skills

• Ecommerce Trading
• Conversion Optimization
• Onsite Merchandising
• Data Analysis
• Customer Journey Mapping
• Product Launch Management
• Sales Performance Management
• Digital Trading
• GA4
• Magento

Soft Skills

• Communication
• Organization
• Influencing
• Cross-Functional Collaboration
• Coaching

Industry Keywords

• Retail
• Jewellery
• Fashion
• Accessories
• Gifting
• Customer Behaviour
• Market Trends
• Competitor Activity

Tools & Technologies

• ContentSquare
• GA4
• Ecommerce Platforms