Senior Ecommerce Merchandiser

Jobtailor; Keynsham; On-site; GBP 35,000 - 55,000; Full time

Job summary

Jobtailor is seeking an onsite Ecommerce Merchandiser to own daily merchandising, optimise product listings and navigation, and drive conversion. You will monitor performance, use analytics to inform changes, and collaborate with SEO, Content, and Commercial teams to boost visibility and revenue.

The role focuses on data-driven decision making, maintaining data quality, and supporting campaigns with seasonal activity and promotions in a fast-paced retail environment.

Qualifications

• Proven experience in an ecommerce merchandising, online trading or digital retail role.
• Strong understanding of ecommerce KPIs including conversion, revenue and AOV.
• Highly analytical with experience using data and insights to improve online performance.
• Confident using web analytics tools such as Google Analytics, ContentSquare, heatmapping tools, or similar.
• Experience managing product data and working with ecommerce platforms, PIM CMS tools.

Responsibilities

• Own the day-to-day onsite merchandising of the website, ensuring products, categories, and promotions are accurately presented and optimised.
• Execute product listing, categorisation, navigation, and search merchandising activities to improve discoverability and conversion.
• Monitor site performance and identify opportunities to improve product visibility, customer journeys, and commercial outcomes.
• Use web analytics, search data, and customer behaviour insights to optimise merchandising performance.
• Maintain product data quality and ensure product information, attributes, imagery, and content are accurate and up to date.
• Support the planning and implementation of promotional campaigns, seasonal activity, and trading events.
• Conduct regular audits of product listings, categories, and site content to maintain a high-quality customer experience.
• Work closely with SEO, PPC, Content, Commercial, and Supplier teams to improve product performance and visibility.
• Support the optimisation of onsite search, filtering, and product recommendation functionality.
• Build and maintain strong working relationships with suppliers to secure quality product information and assets.
• Produce regular performance reporting and make data-driven recommendations for improvement.
• Contribute to the continuous improvement of merchandising processes and ways of working.

Skills

Analytical Thinking

Relationship Building

Collaboration

Conversion Optimisation

Tools

Google Analytics

ContentSquare

Heatmapping Tools

PIM Systems

CMS Tools

Job description

• Own the day-to-day onsite merchandising of the website, ensuring products, categories, and promotions are accurately presented and optimised
• Execute product listing, categorisation, navigation, and search merchandising activities to improve discoverability and conversion
• Monitor site performance and identify opportunities to improve product visibility, customer journeys, and commercial outcomes
• Use web analytics, search data, and customer behaviour insights to optimise merchandising performance
• Maintain product data quality and ensure product information, attributes, imagery, and content are accurate and up to date
• Support the planning and implementation of promotional campaigns, seasonal activity, and trading events
• Conduct regular audits of product listings, categories, and site content to maintain a high-quality customer experience
• Work closely with SEO, PPC, Content, Commercial, and Supplier teams to improve product performance and visibility
• Support the optimisation of onsite search, filtering, and product recommendation functionality
• Build and maintain strong working relationships with suppliers to secure quality product information and assets
• Produce regular performance reporting and make data-driven recommendations for improvement
• Contribute to the continuous improvement of merchandising processes and ways of working

Requirements

• Proven experience in an eCommerce merchandising, online trading, or digital retail role
• Strong understanding of ecommerce KPIs including conversion, revenue, average order value, and customer engagement
• Highly analytical, with experience using data and insights to improve online performance
• Confident using web analytics tools such as Google Analytics, ContentSquare, heatmapping tools, or similar platforms
• Experience managing product data and working with ecommerce platforms, PIM systems, or CMS tools
• Desirable
• Experience using Adobe Commerce, ERP systems, or PIM platforms such as Pimberly
• Experience within pet retail, healthcare, pharmacy, or other high-volume ecommerce environments
• Exposure to product discovery, personalisation, or conversion optimisation tools
• Basic understanding of SEO principles and their impact on ecommerce performance

Core Competencies

Demonstrates expertise in eCommerce merchandising, focusing on product visibility, customer engagement, and data-driven performance optimization. Proficient in managing product data and utilizing web analytics tools to enhance online trading outcomes.

Highest-signal resume keywords

• ECommerce Merchandising Experience
• Web Analytics Proficiency
• Product Data Management
• SEO Understanding
• Data-Driven Decision Making

ATS Optimization Keywords

Hard Skills

• ECommerce KPIs
• Conversion Optimization
• Product Listing Management
• Data Analysis
• Customer Journey Optimization

Soft Skills

• Analytical Thinking
• Relationship Building
• Collaboration

Industry Keywords

• Digital Retail
• Online Trading
• Pet Retail
• Healthcare
• Pharmacy

Tools & Technologies

• Google Analytics
• ContentSquare
• Heatmapping Tools
• PIM Systems
• CMS Tools