Senior E-commerce Specialist

Placements24; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Placements24 is seeking a Senior E-commerce Specialist to drive online sales performance from a fully remote team. You will optimize user experience, manage platforms, and lead initiatives to improve conversion rates and revenue.

The role requires 4+ years in e-commerce, expertise across Shopify Plus, Magento, and BigCommerce, and strong data literacy with Google Analytics. You’ll collaborate with marketing and cross-functional teams in a remote-first environment.

Qualifications

• 4+ years of progressive experience in e-commerce management or a related digital retail role.
• Proven track record of managing and growing e-commerce platforms and driving online sales.
• Experience with e-commerce platforms (Shopify Plus, Magento, BigCommerce) and related tools.
• Strong analytical skills with expertise in web analytics tools (Google Analytics) and data interpretation.
• Proficiency in SEO, SEM, email marketing, and CRO strategies.
• Excellent project management and organizational skills for a remote leadership role.
• Strong communication and collaboration skills for remote teams.
• Bachelor's degree in Marketing, Business, IT, or related field preferred.

Responsibilities

• Oversee and manage day-to-day e-commerce operations, ensuring platform stability and optimal performance.
• Develop and implement strategies to increase website traffic, conversion rates, and average order value (AOV).
• Manage product catalog, including content creation, optimization, and inventory synchronization across platforms.
• Analyze e-commerce data and performance metrics to identify trends and actionable insights.
• Collaborate with marketing teams to execute digital marketing campaigns (SEO, SEM, email, social media) and align with e-commerce goals.
• Monitor and enhance the online customer journey, addressing usability issues and friction points.
• Manage third-party integrations and partnerships relevant to e-commerce operations.
• Stay abreast of latest e-commerce trends and technologies, propose innovative solutions.
• Support development and implementation of new e-commerce features, functionalities, and promotions.
• Troubleshoot and resolve technical issues with the e-commerce platform, liaising with developers.
• Mentor junior e-commerce team members in a remote setting.

Skills

Analytical skills

Remote leadership

Project management

Communication

Education

Bachelor's degree

Tools

Shopify Plus

Magento

BigCommerce

Google Analytics

Job description

About the Role

Our client, a rapidly growing online retailer, is seeking an experienced Senior E-commerce Specialist to join their fully remote team. This role is crucial for driving online sales performance, optimizing the user experience, and ensuring the smooth operation of the company's e-commerce platforms. The ideal candidate will possess a deep understanding of e-commerce best practices, digital marketing, and data analysis, coupled with a proven ability to manage complex online projects. As a remote-first position, you will leverage digital collaboration tools and demonstrate exceptional self-management skills. You will be responsible for implementing strategies that enhance conversion rates, improve customer engagement, and contribute significantly to revenue growth. This is a fantastic opportunity to take a leading role in e-commerce strategy and execution from anywhere.

Key Responsibilities

• Oversee and manage day-to-day e-commerce operations, ensuring platform stability and optimal performance.
• Develop and implement strategies to increase website traffic, conversion rates, and average order value (AOV).
• Manage product catalog, including content creation, optimization, and inventory synchronization across platforms.
• Analyze e-commerce data and performance metrics (e.g., sales, traffic, conversion, bounce rate) to identify trends and actionable insights.
• Collaborate with marketing teams to execute digital marketing campaigns (SEO, SEM, email, social media) and ensure alignment with e-commerce goals.
• Monitor and enhance the online customer journey, identifying and resolving usability issues and friction points.
• Manage third-party integrations and partnerships relevant to e-commerce operations (e.g., payment gateways, shipping providers).
• Stay abreast of the latest e-commerce trends, technologies, and competitor activities, proposing innovative solutions.
• Support the development and implementation of new e-commerce features, functionalities, and promotional activities.
• Troubleshoot and resolve technical issues related to the e-commerce platform, liaising with development teams as needed.
• Mentor junior e-commerce team members and contribute to knowledge sharing within the remote team.

Requirements

• Minimum of 4 years of progressive experience in e-commerce management or a related digital retail role.
• Proven track record of successfully managing and growing e-commerce platforms and driving online sales.
• In-depth knowledge of e-commerce platforms (e.g., Shopify Plus, Magento, BigCommerce) and related tools.
• Strong analytical skills with expertise in web analytics tools (e.g., Google Analytics) and data interpretation.
• Proficiency in SEO, SEM, email marketing, and conversion rate optimization (CRO) strategies.
• Excellent project management and organizational skills, essential for a remote leadership position.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with remote teams.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced remote environment.
• Bachelor's degree in Marketing, Business, IT, or a related field is preferred.
• Must have a reliable internet connection and a dedicated workspace for this fully remote role.

Benefits

This fully remote position offers a competitive senior-level salary and potential for performance-based bonuses. Our client provides a comprehensive benefits package, including medical, dental, and vision coverage. Significant opportunities for professional growth and development in the rapidly evolving e-commerce landscape are available. You will have the autonomy to lead e-commerce initiatives and contribute directly to the company's success from any location. Join an innovative and supportive remote-first culture that values collaboration and results. Gain invaluable experience in a dynamic and growing online retail business. This role provides the chance to make a substantial impact on online strategy and execution.