Remote E-commerce Operations Analyst - WhatJobs Direct Kimberley

Placements24; Watnall; A distancia; GBP 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Descripción de la vacante

Placements24 is seeking a highly analytical Remote E-commerce Operations Analyst to optimize online sales channels and ensure seamless performance. This fully remote role entails data-driven assessment of website metrics, inventory, and customer behavior to drive efficiency and revenue growth.

You will develop dashboards, monitor order fulfillment, shipping, returns, and collaborate with ecommerce, marketing, and operations teams to implement improvements.

Formación

• Minimum of 3 years in e-commerce operations, analytics, or a related field.
• Strong analytical skills with proficiency in data analysis tools (GA, Excel, SQL).
• Experience with e-commerce platforms and online retail operations.
• Ability to translate complex data into actionable business insights.
• Excellent written and verbal communication, especially remotely.
• Able to manage multiple projects independently in a remote setting.
• Detail-oriented with high accuracy.
• Bachelor’s degree and familiarity with BI tools is preferred.
• Problem-solving mindset with proactive approach.

Responsabilidades

• Analyze e-commerce website data to identify user behavior patterns and optimization opportunities.
• Monitor and report on order fulfillment, shipping times, and return rates.
• Analyze sales to forecast demand and optimize inventory levels.
• Assist in managing 3PL providers, monitor performance improvements.
• Develop and maintain dashboards to visualize KPIs for stakeholders.
• Identify bottlenecks and propose data-driven efficiency improvements.
• Collaborate with ecommerce, marketing, and operations teams on improvements.
• Perform A/B testing on website elements to improve UX and conversion rates.
• Ensure data accuracy across reporting and analysis activities.
• Stay updated on ecommerce operations and analytics best practices.

Conocimientos

Analytical thinking

Communication skills

Remote work

Time management

Problem-solving

Attention to detail

Project management

Educación

Bachelor's degree in Business, Statistics, Economics, or related analytical field

Herramientas

Google Analytics

Excel

SQL

Tableau/Power BI

A/B testing

Descripción del empleo

About the Role

Our client, a fast-paced and innovative online retailer, is seeking a highly analytical and detail-oriented Remote E-commerce Operations Analyst. This fully remote position is critical for optimizing our online sales channels and ensuring seamless operational performance. You will be responsible for analyzing data related to website performance, sales trends, inventory management, and customer behavior to identify opportunities for efficiency gains and revenue growth. We are looking for a proactive individual with strong analytical skills, proficiency in data analysis tools, and a solid understanding of e-commerce operations. This is an excellent opportunity to work with cutting-edge technology and contribute significantly to the success of a growing online business from anywhere. We are committed to a remote-first culture that values data-driven decision-making and continuous improvement.

Key Responsibilities

• Analyze e-commerce website data to identify user behavior patterns, conversion funnels, and areas for optimization.


• Monitor and report on key operational metrics such as order fulfillment rates, shipping times, and return rates.


• Conduct in-depth analysis of sales data to identify trends, forecast demand, and optimize inventory levels.


• Assist in the management of third-party logistics (3PL) providers, monitoring performance and identifying improvements.


• Develop and maintain dashboards and reports to visualize key performance indicators (KPIs) for stakeholders.


• Identify operational bottlenecks and propose data-driven solutions to improve efficiency.


• Collaborate with the e-commerce, marketing, and operations teams to implement operational improvements.


• Perform A/B testing on website elements to optimize user experience and conversion rates.


• Ensure data accuracy and integrity across all reporting and analysis activities.


• Stay abreast of industry trends and best practices in e-commerce operations and analytics.

Requirements

• Minimum of 3 years of experience in e-commerce operations, analytics, or a related field.


• Strong analytical skills with proficiency in data analysis tools (e.g., Google Analytics, Excel, SQL).


• Experience with e-commerce platforms and online retail operations.


• Ability to interpret complex data and translate it into actionable business insights.


• Excellent written and verbal communication skills.


• Proven ability to work independently and manage multiple projects in a remote setting.


• Detail-oriented with a high degree of accuracy.


• Bachelor's degree in Business, Statistics, Economics, or a related analytical field is preferred.


• Experience with BI tools (e.g., Tableau, Power BI) is a plus.


• Problem-solving skills and a proactive approach to identifying challenges.

Benefits

• Fully remote work arrangement, providing excellent work-life balance.


• Competitive salary package and potential for performance bonuses.


• Comprehensive health and wellness benefits.


• Opportunities for professional growth and development in data analytics and e-commerce.


• Supportive and collaborative remote team environment.


• Paid time off and company holidays.


• Allowance for home office equipment.


• Access to online learning platforms and industry conferences.