Senior DV-Cleared Training Delivery Lead (Hybrid)

QA Ltd; Tottenham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

27 days' annual leave

Holiday buying scheme

Medicash plan

Wellhub, Cycle to Work

Private Medical Insurance

Pension scheme

Development days

Early Friday finish

QA learning resources

Job summary

QA Ltd. is London-based and operates a hybrid model with three office days per week.

The role coordinates bespoke training programmes and serves as the first contact for our client, engaging daily with internal and external stakeholders to deliver programme activities in line with learning outcomes and contract terms. The role requires strong relationship-building, cross-functional collaboration, and excellent communication skills.

Qualifications

• Experience building and maintaining client relationships.
• Strong cross-functional collaboration and stakeholder management.
• Excellent written and verbal communication with emotional intelligence.
• Comfortable presenting to clients in person and virtually.
• Proficient in time and task management.
• Analytical skills for evaluating and reporting data.
• Solution-oriented problem solving in dynamic environments.
• Proficient in Microsoft Office, including Excel and PowerPoint.

Responsibilities

• Create and maintain programme plans to track progress and ensure successful completion of training programmes.
• Manage and prioritise coordination activities to meet internal and external requirements.
• Act as main point of contact for training programme for internal and external stakeholders.
• Maintain excellence in coordination activities including answering stakeholder queries, onboarding learners, managing commercials and evaluating training programme feedback.
• Collate, analyse and report programme feedback data.
• Present service delivery reviews to clients.
• Effectively raise issues, elevate risk and problem solve.
• Contribute to team meetings offering portfolio updates and knowledge sharing.
• Report commercial updates.

Skills

Client relationships

Cross-functional collaboration

Emotional intelligence

Communication

Presentation

Time management

Data analysis & reporting

Problem solving

Resilience

Excel

PowerPoint

Tools

Excel

PowerPoint

Job description

QA Ltd. is London-based and operates a hybrid model with three office days per week.

The role coordinates bespoke training programmes and serves as the first contact for our client, engaging daily with internal and external stakeholders to deliver programme activities in line with learning outcomes and contract terms. The role requires strong relationship-building, cross-functional collaboration, and excellent communication skills.