Assessments & QA Coordinator (Hybrid/Remote)

Membership Bespoke; Slough; Hybrid; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Pension up to 10%

25 days leave

Remote working

Wellbeing support

Life assurance

Training budget

Professional membership

Social activities

Employee discounts

Job summary

Membership Bespoke seeks an Assessments Executive in London, hybrid working arrangement. The role supports the Learning and Development team on a fixed-term basis, handling assessments-related administration and stakeholder coordination for a global portfolio of certified courses.

The successful candidate will manage multiple priorities, maintain high service standards, and build strong relationships with training partners and internal teams in a dynamic environment.

Qualifications

• Experience supporting assessments/examinations or certification processes within a professional body, membership organisation or equivalent.
• Experience in administration, operations or coordination in a busy multi-stakeholder environment.
• Excellent organisational skills and ability to manage deadlines.
• Strong attention to detail and comfort with data and reports.
• Experience using shared inboxes and ticketing platforms such as Zendesk.
• Clear written and verbal communication skills.

Responsibilities

• Provide administrative and coordination support to the Head of Learning and Development and the management team.
• Organise meetings, prepare agendas, take minutes and follow up actions.
• Manage day-to-day inboxes, allocate enquiries and respond promptly.
• Handle learner/proctoring queries via tickets and monitor service levels.
• Coordinate quality-assurance activities, audits and course sampling.
• Build relationships with Approved Training Partners and external stakeholders.

Skills

Assessments support

Administration experience

Organisational skills

Attention to detail

Stakeholder management

Microsoft Office

Strong communication

Tools

Zendesk

Microsoft Office

Job description

Membership Bespoke seeks an Assessments Executive in London, hybrid working arrangement. The role supports the Learning and Development team on a fixed-term basis, handling assessments-related administration and stakeholder coordination for a global portfolio of certified courses.

The successful candidate will manage multiple priorities, maintain high service standards, and build strong relationships with training partners and internal teams in a dynamic environment.