Senior Domestic Gas Service & Breakdown Engineer

Interaction Recruitment Group; Norwich; On-site; GBP 40,000 - 50,000; Full time

Job summary

Interaction Engineering is seeking a skilled Gas Service & Breakdown Engineer to service domestic heating systems, diagnose faults, and perform maintenance across our field operations. The role emphasizes safe, efficient workmanship and strong customer service.

You will conduct annual gas safety inspections, boiler servicing, and responsive repairs, ensuring compliance with Gas Safety regs and company procedures.

Qualifications

• Proven experience in domestic gas servicing and boiler breakdowns.
• Current Gas Safe registration.
• ACS qualifications CCN1.
• Strong diagnostic and problem-solving skills.
• Knowledge of domestic central heating systems.
• Full UK driving licence.
• Excellent communication and customer service.
• Ability to work independently and safely.

Responsibilities

• Carry out annual gas safety checks and servicing of domestic gas boilers and heating systems.
• Diagnose faults and carry out boiler and central heating repairs.
• Reactive maintenance and breakdown visits, restoring heating and hot water where possible.
• Inspect, test and maintain gas appliances, controls, pipework and related components.
• Identify safety issues and ensure safe condition per regulations.
• Complete gas safety certificates, service records, and compliance documentation.
• Provide professional advice to customers on heating system operation and maintenance.
• Deliver excellent customer service while representing the company.
• Manage daily appointments with scheduling and operations teams.
• Maintain company vehicles, tools and equipment to a high standard.
• Ensure all work complies with Gas Safety regulations and health and safety requirements.

Skills

Gas servicing

Gas Safe

CCN1

Diagnostics

Domestic heating

UK driving

Customer service

Safety compliance

Job description

Interaction Engineering is seeking a skilled Gas Service & Breakdown Engineer to service domestic heating systems, diagnose faults, and perform maintenance across our field operations. The role emphasizes safe, efficient workmanship and strong customer service.

You will conduct annual gas safety inspections, boiler servicing, and responsive repairs, ensuring compliance with Gas Safety regs and company procedures.