Gas Service/Breakdown Engineer in Norwich

Energy Jobline CVL; Norwich; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

No call-out rota

Training and development

Job summary

INDTE is seeking a skilled Gas Service & Breakdown Engineer to service, diagnose and repair domestic gas heating systems across our customer base. You will perform annual safety checks, boiler servicing and reactive repairs, ensuring compliance with current regulations and company procedures.

The role requires Gas Safe registration, CCN1/ACS qualifications, and a clean UK driving licence, with a focus on safety, quality workmanship and excellent customer service.

Qualifications

• Proven experience in domestic gas servicing and fault finding.
• Current Gas Safe registration with relevant domestic gas qualifications.
• ACS qualifications including CCN1 and appliance certifications.

Responsibilities

• Carry out annual gas safety checks and servicing of domestic boilers and heating systems.
• Diagnose faults and carry out boiler and central heating repairs.
• Undertake reactive maintenance and breakdown visits to restore heating and hot water where possible.
• Inspect, test and maintain gas appliances, controls and pipework.
• Identify safety issues and ensure safe completion in line with regulations.
• Complete gas safety certificates, service records and compliance documentation.
• Provide professional advice on heating system operation, efficiency and maintenance.
• Deliver high-quality customer service while representing the company.

Skills

Gas Safe registration

ACS CCN1

Diagnostics & fault finding

Driving licence

Communication skills

Independent working

Education

Gas qualifications/ACS certifications

Job description

Interaction Engineering

Gas Service & Breakdown Engineer

Salary: £40,(Apply online only)–£50,(Apply online only) per annum, depending on experience and qualifications
Working Hours: 40 hours per week, Monday to Friday
Call-Out: No call-out rota

About the Role

We are looking for a skilled and motivated Gas Service & Breakdown Engineer to join our growing team, carrying out gas servicing, fault diagnosis, repairs and maintenance across domestic heating systems.

This is an excellent opportunity for an experienced Gas Engineer who takes pride in delivering high-quality workmanship, reliable repairs and outstanding customer service. You will play a key role in ensuring customers' heating and hot water systems operate safely, efficiently and reliably.

You will be responsible for undertaking annual gas safety inspections, boiler servicing, breakdown diagnostics and repairs, ensuring all work is completed in accordance with current legislation, industry standards and company procedures.

Key Responsibilities

• Carry out annual gas safety checks and servicing of domestic gas boilers and heating systems.
• Diagnose faults, identify component failures and carry out effective boiler and central heating repairs.
• Undertake reactive maintenance and breakdown visits, restoring heating and hot water wherever possible.
• Inspect, test and maintain gas appliances, controls, pipework and associated heating components.
• Identify safety issues and ensure appliances and installations are left in a safe condition in accordance with relevant regulations.
• Complete gas safety certificates, service records, job sheets and compliance documentation accurately.
• Provide professional advice to customers on heating system operation, efficiency and maintenance.
• Deliver excellent customer service while representing the company professionally.
• Manage daily appointments effectively, working closely with the scheduling and operational teams.
• Maintain company vehicles, tools and equipment to a high standard.
• Ensure all work complies with Gas Safety regulations, health and safety requirements and company procedures.

What We're Looking For

Essential Requirements

• Proven experience in domestic gas servicing, boiler breakdowns and fault finding.
• Current Gas Safe registration with relevant domestic gas qualifications.
• ACS qualifications appropriate to the work undertaken, including CCN1 and relevant appliance certifications.
• Strong diagnostic and problem-solving skills, with the ability to identify and resolve boiler and heating system faults.
• Good knowledge of domestic central heating systems, hot water systems, boiler controls and associated components.
• Full UK driving licence.
• Excellent communication and customer service skills.
• Ability to work independently, manage a daily workload and complete work to a high standard.
• A professional approach to health and safety, compliance and customer care.

Desirable Qualifications and Experience

• Experience working with a range of domestic boiler manufacturers and models.
• Experience with combination, system and conventional boilers.
• Knowledge of heating controls, thermostats, pumps, motorised valves and system components.
• Experience working in social housing, property maintenance or a domestic maintenance environment.
• Experience with planned preventative maintenance and reactive repair contracts.
• Additional qualifications in unvented hot water systems (G3) or related heating technologies.

What We Offer

• Competitive salary of £40,(Apply online only)–£46,(Apply online only), depending on experience and qualifications.
• 40-hour working week, Monday to Friday.
• No call-out rota, supporting a better work-life balance.
• A varied role covering gas servicing, diagnostics and boiler breakdown repairs.
• A supportive team environment with access to ongoing training and development.
• The opportunity to build your technical skills and develop your career.
• The chance to deliver a reliable, high-quality service to domestic customers.

INDTE