Senior Data Insights Analyst

DynatraceLLC; Maidenhead; On-site; GBP 48,000 - 65,000; Full time

Job summary

Dynatrace is seeking a Senior Analyst to support 4-8 clients, driving maturity and insights from Digital Experience data. You will move beyond basic analysis to tackle complex problems using backend trace data and connect issues to business outcomes.

You will mentor new team members, collaborate across multiple client engagements, and help set strategies to optimize performance and embed performance improvements into client cultures.

Qualifications

• Bachelor’s degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines is required.
• 3-5 years of experience with data analysis, including distilling complex dataSets and presenting findings engagingly.
• Must be a UK citizen.
• Must be able to communicate effectively in English and French; both verbally and in writing.

Responsibilities

• Connect deep dive analysis to business outcomes and leverage back-end data to pursue root cause
• Manage complex accounts with multiple teams, juggling priorities and competing deadlines
• Effectively delegate and work alongside Support to address client requests
• Proactively push new use cases, making clear the value of increased adoption and utilization
• Regularly share key wins and value stories with the Squad and for internal-facing and customer-facing deliverables
• Play an active role in mentoring new members, including regular discussions and shadowing sessions
• Regularly engage in POCs doing analysis work and presenting

Skills

Data analysis

Bilingual English/French communication

Education

Bachelor’s degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines

Job description

Dynatrace is seeking a Senior Analyst to support 4-8 clients, driving maturity and insights from Digital Experience data. You will move beyond basic analysis to tackle complex problems using backend trace data and connect issues to business outcomes.

You will mentor new team members, collaborate across multiple client engagements, and help set strategies to optimize performance and embed performance improvements into client cultures.