Sr Data Analyst (English & French speaking)

Dynatrace; Maidenhead; Hybrid; GBP 48,000 - 65,000; Full time

Benefits offered by this job

Hybrid working model

Flexible working hours

Mental health support

Job summary

Dynatrace in Maidenhead, United Kingdom, is seeking a Senior Analyst to help 4–8 clients advance digital experience insights. You will connect deep-dive analysis to business outcomes, work with backend trace data, and align performance improvements with client goals.

The role emphasizes mentoring, coordinating across multi-team engagements, and identifying new use cases to increase DEM adoption while delivering value through reliable analytics and stakeholder storytelling.

Qualifications

• Bachelor’s degree in Marketing, Statistics, Mathematics, Economics is required.
• 3–5 years of experience with data analysis and presenting findings clearly.
• Must be a UK citizen and fluent in English; French is preferred.

Responsibilities

• Connect deep dive analysis to business outcomes and leverage back-end data to pursue root cause.
• Manage complex accounts with multiple teams, juggling priorities and deadlines.
• Effectively delegate and work alongside Support to address client requests.
• Proactively push new use cases, demonstrating the value of increased adoption and utilization.
• Regularly share key wins and value stories with the Squad for internal and client deliverables.
• Play an active role in mentoring new members, including discussions and shadowing sessions.
• Engage in POCs, perform analysis, and present findings.

Skills

Data analysis

English communication

French language skills

Mentoring

Stakeholder storytelling

Remote collaboration

Education

Bachelor’s degree in Marketing, Statistics, Mathematics, Economics

Tools

Insights tools

Job description

Your role at DynatraceDynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.Job DescriptionIn this role, you will support around 4 to 8 clients, driving maturity and insights to supercharge their Digital Experience data with Dynatrace. Senior Analysts handle larger, more complex customers and are expected to move beyond basic analysis into more advanced and challenging problems, including using backend trace data and regularly connecting issues to business outcomes. Senior Analysts are asked to push engagement to new teams to expand DEM within client organizations and play a more central role in increasing DEM adoption. They meet more regularly with clients and manage competing priorities and expectations across their client engagements and different customer contact personas. You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include:Connect deep dive analysis to business outcomes and leverage back-end data to pursue root causeManage complex accounts with multiple teams, juggling priorities and competing deadlinesEffectively delegate and work alongside Support to address client requestsProactively push new use cases, making clear the value of increased adoption and utilizationRegularly share key wins and value stories with the Squad and for internal-facing and customer-facing deliverablesPlay an active role in mentoring new members, including regular discussions and shadowing sessionsRegularly engage in POCs doing analysis work and presentingWhat will help you succeedMinimum Requirements:Bachelor’s degree in Marketing, Statistics, Mathematics, Economics or other quantitative disciplines is required.3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging wayMust be a UK citizenMust be able to communicate effectively in English and French; both verbally and in writingPreferred Requirements:Consultative in identifying expansion opportunities and new use cases through complex organizationsCollaborative and effective relationship building internally, particularly with Account Executives and Customer Success ManagersExpertise in leveraging analytics capabilities across product and Insights tools to uncover customer insightsUnderstand and communicate around Business Events use casesBack-end analysis to enhance Insights reportingConnect performance and technical quality data story to user behavior and business contextMentor and guide new resources and provide feedback on approach, reporting, etc.Customize deliverables to meet variety of use cases, including creative solutions to unique problemsSynthesize broader customer value for executive reporting, including for QBRs/SBRsExpert prioritization and time management to handle several multi-team, multi-focus clientsWhy you will love being a DynatracerDynatrace is a leader in unified observability and security.We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. \"Over 50% of the Fortune 100 companies are current customers of Dynatrace.Compensation and RewardsFor the role of a Senior Analyst the salary range starts from £48,000 up to £65,000, depedning on suitabiulity and skills.Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.Wellness DaysFour company-designated extra paid days off for you to recharge batteries.FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need.AI-driven workflowsUse AI as your daily teammate to automate tasks and focus on what matters.Learn & developCompany-wide learning perks, designated team's learning days, and more.Volunteering dayA day of paid volunteer time to support a community or cause you care about.Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.