Senior Customer Technology Advisor: AI, Cloud & Mainframe

Kyndryl; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Kyndryl is seeking a Customer Technology Advisor to join our Go-To-Market team in a dynamic, hybrid role. You will leverage deep mainframe, cloud, and solution-architecture expertise to drive pre-sales activity, deliver compelling demos, and co-create joint offerings with alliance partners.

You will shape modern IT strategies, translate complex tech into customer value, and collaborate across Sales, Advisory, and Delivery to exceed expectations for our enterprise customers.

Qualifications

• Deep domain knowledge of service offerings and technical solutions within a consulting practice.
• Proven track record translating complex technical knowledge into actionable customer insights and strategic solutions.
• Experience in consultative selling and pre-sales architecture.
• External certifications in subdomain areas (e.g., AI, Cloud, zCloud, Digital Workplace, Security & Resiliency).
• Proficiency with IBM mainframe infrastructure, z/OS, CICS, DB2, IMS, and replication solutions.

Responsibilities

• Lead and coordinate pre-sales to ensure high-quality, compliant solutions following best practices.
• Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales, and Delivery with partners.
• Identify complex customer requirements and design strategic, profitable cross‑practice solutions.
• Design modernization strategies and cloud integration for mainframe environments.
• Collaborate with stakeholders to craft winning technical architectures and responses.
• Build and nurture alliance partnerships to co-create joint offerings.

Skills

Mainframe z/OS

CICS

DB2

IMS

Cloud integration

Pre-sales

Solution architecture

Certification knowledge

Education

CS/IT degree

Tools

Mainframe tooling

Job description

Kyndryl is seeking a Customer Technology Advisor to join our Go-To-Market team in a dynamic, hybrid role. You will leverage deep mainframe, cloud, and solution-architecture expertise to drive pre-sales activity, deliver compelling demos, and co-create joint offerings with alliance partners.

You will shape modern IT strategies, translate complex tech into customer value, and collaborate across Sales, Advisory, and Delivery to exceed expectations for our enterprise customers.