Senior Customer Service Lead — Issue Resolution (Carlisle)

MC Technical Recruitment Ltd; Carlisle; Presencial; GBP 30 000 - 33 000; Tempo integral

Resumo da oferta

MC Technical Recruitment Ltd is recruiting a Senior Customer Service Executive in Carlisle, Cumbria for a full-time role within a growing energy solutions business.

Salary is advertised at £30,000, with references to £33,000 for higher earning potential. The role involves managing customer complaints from start to finish, drafting clear communications, and collaborating with teams across the business to resolve issues and improve service.

Responsabilidades

• Manage customer complaints from start to finish.
• Draft clear communications to customers.
• Collaborate with teams across the business to resolve issues.

Descrição da oferta de emprego

MC Technical Recruitment Ltd is recruiting a Senior Customer Service Executive in Carlisle, Cumbria for a full-time role within a growing energy solutions business.

Salary is advertised at £30,000, with references to £33,000 for higher earning potential. The role involves managing customer complaints from start to finish, drafting clear communications, and collaborating with teams across the business to resolve issues and improve service.