Senior Customer Sales Advisor – Hybrid + Bonus

Appello; Norwich; Híbrido; GBP 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

233 hours holiday rising with service

Employee discounts on groceries, etc.

24/7 employee assistance programme

Family and friends discounts

Pension scheme, up to 3% matched

Free on-site parking

Resumo da oferta

Appello in Norwich is seeking a customer-focused sales professional for a hybrid role with three days in the Bowthorpe office. You will listen to customers, understand their needs and guide them to the right solution through service-led selling.

The role offers 37.5 hours per week, with initial training and opportunities to earn an additional £10,000 per year through a performance pay scheme. We value trust, empathy, and high-quality customer experiences.

Qualificações

• Previous customer service experience is essential.
• Experience in solution-based or service-led selling would be advantageous.
• You will be commercially driven and comfortable working toward targets while putting the customer first.

Responsabilidades

• This is a sales role with targets and performance expectations.
• Listen to customers, understand circumstances and recommend appropriate solutions.
• Balance commercial success with genuine care, trust and excellent service.
• You will be accountable for your performance while keeping the customer at the heart of every conversation.

Conhecimentos

Customer service

Sales

Listening skills

CRM experience

Ferramentas

CRM software

Descrição da oferta de emprego

Appello in Norwich is seeking a customer-focused sales professional for a hybrid role with three days in the Bowthorpe office. You will listen to customers, understand their needs and guide them to the right solution through service-led selling.

The role offers 37.5 hours per week, with initial training and opportunities to earn an additional £10,000 per year through a performance pay scheme. We value trust, empathy, and high-quality customer experiences.