Senior CRM Presales Consultant — ServiceNow

Abundant Code; Staines-upon-Thames; Remote; GBP 70,000 - 90,000; Full time

Job summary

ServiceNow is seeking an Advisory Presales Solution Consultant for CRM Solutions Overview in the UK. The role develops, positions and delivers product-specific CRM solutions during sales cycles, supporting the sales team and delivering demonstrations to meet territory targets.

You will translate technical capabilities into business value, lead workshops, and work with executives to address customer challenges. A strong capability in communication, collaboration, and travel readiness is essential.

Qualifications

• 6+ years of pre-sales solution consulting or sales engineering experience in CRM or Customer Engagement
• Experience delivering product demos and configuring proofs of concepts
• Ability to translate technical capabilities into business value
• Strong communication and public speaking skills
• Experience working with executive stakeholders (C-level)
• Experience across a complex sales ecosystem with account teams and partners

Responsibilities

• Support solution sales as a technical and domain expert for a client-facing sales team
• Help develop and contribute to sales campaigns focused on the full customer lifecycle
• Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform
• Lead discovery workshops and deliver product demonstrations to align solutions with customer needs
• Handle product questions from customers, channel partners and colleagues
• Configure demonstration environments to address customer requirements
• Deliver product demonstrations in person and via WebEx
• Provide feedback to product management on enhancements to address customer needs
• Share best practices with other Solution Consultants
• Stay current on competitive differentiators between ServiceNow and competitors
• Communicate with business and technical decision makers
• Respond to RFIs/RFPs and support marketing events
• Act as ServiceNow SME at executive briefings and marketing events

Skills

Presales experience

CRM solutions

Executive briefings

Communication skills

Relationship building

Willingness to travel

Tools

ServiceNow platform

CRM platforms

Job description

ServiceNow is seeking an Advisory Presales Solution Consultant for CRM Solutions Overview in the UK. The role develops, positions and delivers product-specific CRM solutions during sales cycles, supporting the sales team and delivering demonstrations to meet territory targets.

You will translate technical capabilities into business value, lead workshops, and work with executives to address customer challenges. A strong capability in communication, collaboration, and travel readiness is essential.